Author Topic: Tom Tom Via (Modern "My Drive Connect" Type!)–NO connection to My Drive or PC?  (Read 234 times)

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Offline Chris56000

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This question is about one of the new type Tom Tom Vias with "My Drive" type operation and NO access to the file system!

Can anyone suggest a reason why one of these will NOT connect to the "My Drive" app, a PC or an Android 'fone?

Before anyone says "there's a software update for these!!!", this device is of the type that CANNOT be connected to a PC to view the file–system – only their stupid "MyDrive" application can connect to this newer type of device, and the "My Drive" refuses to recognise the device!

Am I looking at an internal hardware fault? I was given this TomTom from a friendly colleague who couldn't get it to work on three of his PCs and devices either!

Chris Williams
It's an enigma that's what it is!! This thing's not fixed because it doesn't want to be fixed!!

Offline fzabkar

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To activate MyDrive on your VIA, you must be connected to TomTom services.

To get TomTom services on your VIA, you need the following items:

    A smartphone with a data plan from a mobile services provider.

    A TomTom account.

Using TomTom services means that data is sent and received by your phone using your mobile services provider.

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