Hello guys!
I'm stuck here with a defective Siglent power supply. I live in Brazil and back in 2017 I bought this PS during a trip to the USA. It worked well until about four months ago, coincidentally right after the three year warranty expired. The problem started with the PS turning itself off and on all the time. When turned off, if I pressed the main PCB, I would turn it back on. But soon shut down again. I was unable to identify any specific part of the PCB or component that caused this. Now I can't turn it on anymore.
The so-called Siglent service manual for this PS is not really a service manual. It is just a troubleshoooting with tables to check voltages in connectors. No block diagram or schematics. I cheked all the voltages and everything is right reaching the main board. I already looked the PCB with a magnifying glass, I redid some solders joints but nothing. I tested components like diodes and transistors and everything looks normal, except for a 7915 voltage regulator that enters 26V and leaves only 11V. He's a little hot. Apparently something is drawing too much current. Without schematic gets complicated, but I will continue and follow the regulator ouput and try to identify the culprit.
I sent an e-mail to Siglent U.S. asking for help but looks like they don't provide real service manual or schematics.
We will not provide the detail circuit diagram and will provide the module to repair.
"We will not provide the detail circuit diagram and will provide the module to repair."
I asked about the price for the entire board to be replaced but days gone by and no response yet. The problem is that I need the PS working again and expect their willingness to sell me the replacement PCB, wait for delivery and pay 92% taxes sucks. If I had the schematics I could fix this easily, needing from them only the microcontroller with the firmware if was the case. As it seems that nobody has this schematic and I have no experience with maintenance, any help or tip will be welcome.
Thanks in advance.