Someone tell me if updating too often is a thing by the way, I'm trying to document the repairs as much as possible to help future generations

I have narrowed to problem down to this part of the board, which is the diode bridge that produces the +8.56 and -8.56 voltage. Top part is working perfect, I get 8.58V no problem.
Bottom part is where the problem is at. I am getting 2.6V on the right side of L972 but -10V on the other. But wait it gets even weirder!
I still get -10V when the scope is turned OFF. My guess is this is because C972 isn't discharging after being turned off, for some reasons I don't yet know. I am able to drop the voltage to 0 when I short it to ground (with a proper discharge probe of course)
I am a bit stumped right now. Are the diodes the problem? Or could it be one of the two filter caps? Could also be the inductor, seeing how the voltage changes by 12V from one pin to the other.
Oh and Andy, W976 don't look like a jumper at all, more like a small resistor or something, like a white diode shaped thingy. By "lift one end" do you mean I have to de-solder it?
Anyway, I'm gonna take a break as I've been on this for the better part of my day. If anyone has an idea as to whats happening, let me know!