I bought a Gtech Multi to clean up after my cat. It looked perfect for the job, and was a fair bit cheaper than the Dyson. Sadly, having charged it after it first arrived, it failed due to overload the first time I used it with the powered brush bar. It would run for about 20 seconds then cut out. "Oh, it shouldn't do that" said customer services, who immediately shipped out a replacement. Needless to say the replacement did EXACTLY the same thing.
Clearly Gtech had both a batch problem, and a quality control problem. Given that this battery stuff is their core business, for me that is a red flag. I have personally lost faith in them.
Hence I went up-market to the Dyson, at £200. Worked nicely with light daily work, often vacuuming the white duvet cover to clean off the black cat hair. All happy for 9 months then the evil flashing 32 times red flash code of death. This happens when you either try to turn it on or charge it. It was of course still under warranty so they sent out a new one, which worked nicely. Maybe I am just unlucky?
I have seen another site where a small number of people have had the same experience. What percentage of these things fail is of course unknown.
Anyway, a (free) duff battery pack is a valid excuse to tear it down and see what happened.
The battery pack itself is fairly easy to remove (3 screws) but I can't see my youngest Aunt (75) or my mum (85) being able to do so.
Removing the battery pack cover on the other hand is a horrible job, even with proper spudgers/ tools designed for the job.
The battery pack is locked into its cover by the LED light pipe. You have to pry the case away on both side simultaneously to slide it out. I numbered the cells for later use.
The Battery Management System (BMS) is shown on top of the cells. Cell 1 is the low end of the series connected chain, the negative end. The negative battery terminal is circled in blue. There is an interesting looking device circled on the left. It measures as open circuit (maybe). It has a silkscreen identifier as S1. (Thermal switch?) I originally thought it was a fuse, but there is a SM fuse at the positive end of the pack, and it is marked F1. You can follow the tracks easily and the small package would seem to be an N-channel enhancement MOSFET by its location. It is a strange looking package that looks like an SO-8 but the legs on the RHS are all merged into one. The upper three legs on the left are all connected to the 0.002 ohms sense resistor. The fourth lead is the gate. I know because I put some voltage on it via a 3K3 resistor and got it to turn on the supply voltage to the output terminals.
The BMS board in the bottom right corner is marked as 228499-01/03, but a web search did not find anything relevant.
This is a close up of the unknown "switch". I searched the unknown part number GD 18-05 and got nothing
My first thought was that the cells had become out of balance and upset the BMS.
(1) 3.92 V
(2) 4.15 V
(3) 4.10 V
(4) 3.84 V
(5) 4.15 V
(6) 3.92 V
So I put a PSU across each low cell and charged them all up to at least 4.05 V. No change in the flash code, but it is possible that the fault is permanently latched.