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ENGINEER SS-02 SOLDER SUCKER review + awful service customer

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Ig_sherwood:
Time ago i've bought for my self this very good soldering pump made in japan for € 20.00 (circa)
This pump works really well,but the only 1 problem is :
there are no spare parts like the rubber gasket of the plunger.
When i bought this pump, i don't know about no spare parts ,so i never kept in mind that in the future i will be worried about the servicing.

I really like this pump,but i completely in disagree with the custumer service of this brand "ENGINEER ®"

I wrote an letter to the ENGINEER ® in Japan, to ask them where i can find & buy this O-ring.
The result was this :) Just enjoy ....

No comments ...   right ?
By using their logic, i must to re-buy this pump every that my O-ring will be broken ....
:horse:  :horse:  :horse:  :horse:  :horse:  :horse:  :horse:
However i really like this pump so i will enjoy it like is by now ,i also really hope to find some solution for this nasty problem ,but in meantime enjoy this teardown.

Ig_sherwood:
Pics are finally uploaded  :phew:
Remember also !!!
If you are going to buy this pump ;
BEFORE TO USE IT ,YOU MUST TO APPLY THE LUBTIFICATION GREASE INSIDE THE ENTIRE SURFACE OF THE PUMP.

Ig_sherwood:

--- Quote from: blueskull on November 04, 2016, 06:34:51 am ---Why you need exact part number for the oring? Can't you just find a similar "compatible" oring of same thickness and same or slightly smaller diameter?

--- End quote ---
Im ready to find some other solution ,but where ?
I need an o-ring which perfectly fits the original design,because the original o-ring is not just an rubber around the metal plunger piston.

eKretz:
You need some way to measure at least somewhat accurately - say a digital caliper or some such thing. Measure the diameter of the o-ring while it's installed on the piston, then remove it and measure the diameter of the ring's cross-section. The replacement should match the first or be slightly smaller and needs to match the second as exactly as possible. It is highly likely they would have used a standard sized o-ring to keep costs down. You ought to be able to find one at any reputable industrial supply company.

sotos:
Buy a whole set they are cheap.

Here is an example of what you are looking for.

http://www.harborfreight.com/225-piece-metric-nitrile-o-ring-assortment-67609.html

You can also ask the manufacturer about the diameters.

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