To find the suction lift tool search for
vacuum pen
The tips are very heat tolerant. It helps to have solder paste in the chip to make a better seal.
If you are pulling chips a preheater is highly recommended.
As the other poster said, pop the cover off your controller, check your screws are tight and the soldering is OK, Maybe even swap out the electrolytics if they are questionable. It will save you grief in the future. Make it a habit if the gear has traveled a long way and or is "low end".