Author Topic: 10 years warranty for Siglent SDG1025????  (Read 2353 times)

0 Members and 1 Guest are viewing this topic.

Offline Terry

  • Contributor
  • Banned!
  • Posts: 11
  • Country: us
  • User banned.
10 years warranty for Siglent SDG1025????
« on: February 26, 2014, 09:40:42 am »
OMG!!!
I saw 10 years warranty for Siglent SDG1025????
advertising in EEVBLOG front page by a Sainsmart company.

can this be true??

maybe after 10years i'll absolutely use a new one, but this long warranty still very fascinating...
 

Online tautech

  • Super Contributor
  • ***
  • Posts: 16194
  • Country: nz
  • Taupaki Technologies Ltd. NZ Siglent Distributor
    • Taupaki Technologies Ltd.
Re: 10 years warranty for Siglent SDG1025????
« Reply #1 on: February 26, 2014, 09:55:46 am »
OMG!!!
I saw 10 years warranty for Siglent SDG1025????
advertising in EEVBLOG front page by a Sainsmart company.

can this be true??

maybe after 10years i'll absolutely use a new one, but this long warranty still very fascinating...

I have not had such a Memo from Siglent.
Too late to check with them today....nearly 6 PM there now.

3 years is the standard Siglent warranty.

A deal like that(if you can hold them to it) has to be worth something.
Avid Rabid Hobbyist
 

Offline f1rmb

  • Regular Contributor
  • *
  • Posts: 180
  • Country: fr
Re: 10 years warranty for Siglent SDG1025????
« Reply #2 on: February 26, 2014, 12:19:47 pm »
Hi,

    Fortunately I bought one from them last friday, but didn't noticed this extra warranty... Thanks for the tip  ;)

OTOH, where would I be in 10 years ?  :D

Cheers.
 

Offline nowlan

  • Frequent Contributor
  • **
  • Posts: 639
  • Country: au
Re: 10 years warranty for Siglent SDG1025????
« Reply #3 on: February 26, 2014, 12:31:36 pm »
2 years in binary perhaps?
 

Offline rf-loop

  • Super Contributor
  • ***
  • Posts: 3069
  • Country: cn
  • Starting with DLL21
Re: 10 years warranty for Siglent SDG1025????
« Reply #4 on: February 26, 2014, 04:48:44 pm »
OMG!!!
I saw 10 years warranty for Siglent SDG1025????
advertising in EEVBLOG front page by a Sainsmart company.

can this be true??

maybe after 10years i'll absolutely use a new one, but this long warranty still very fascinating...

I have not had such a Memo from Siglent.
Too late to check with them today....nearly 6 PM there now.

3 years is the standard Siglent warranty.

A deal like that(if you can hold them to it) has to be worth something.

Siglent factory warranty is 3 year or what Siglent have stated with product.

This Sainsmart 10 year warranty comes from Sainsmart itself: "It comes with 10 years Warranty by Seller"

Of course distributor can expand warranty as they want but seller is himself responsible what he promise, not Siglent.


If practice and theory is not equal it tells that used application of theory  is wrong or the theory itself is wrong.
It is much easier to think an apple fall to the ground than to think that the earth and the apple will begin to move toward each other and collide.
 

Offline mainman

  • Contributor
  • Posts: 48
Re: 10 years warranty for Siglent SDG1025????
« Reply #5 on: February 26, 2014, 05:17:41 pm »
Warranty LOL Siglent does not honor their warranty. My brand new Siglent Dso SHS810 was only out the  box for 3 seconds when it failed and Siglent wouldn't fix or replace it with a model of equal value.

Go here and read about my problem with their product and watch the video I recorded of the actual fault me and another buyer had with our brand new out the box DSO made by Siglent.

https://www.eevblog.com/forum/testgear/siglent-technical-support-join-in-eevblog/150/

In the end both of us had to fix our own DSO without help from Siglent, in my case after trying to get siglent to fix or replace it themselves they actually tried to offer me a product of LESSER specifications as a exchange ( I still have the email to back this up ) so I would go away. Horrible company will never buy from again.
 


Share me

Digg  Facebook  SlashDot  Delicious  Technorati  Twitter  Google  Yahoo
Smf