Products > Test Equipment

"A" brand instruments vs "B" brand

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Domitronic:

--- Quote from: nctnico on November 07, 2022, 11:10:41 am ---
They may try but for as long as Siglent doesn't get firmware functionality & regression testing in order, they won't succeed. The professional market is all about being able to trust your test equipment. And by the time they succeed, Siglent gear will be just as expensive as buying from established A brands.


--- End quote ---

Tektronix has problems with regression testing as well. With a firmware update of 4 and 5 series earlier this year the ruined the roll mode which is really a basic thing. And with the new progress bar during boot they introduced "feature" that the scope freezes during boot as well. So you can pay much more and still get bad quality.

Domitronic:

--- Quote from: Fungus on November 07, 2022, 11:53:33 am ---
That's as an individual. You'll never see that if you're a corporate user because it'll be covered under your service contract.


--- End quote ---

Thats wrong, i don't use Tektronix at home. Asked for the company i work for. The reason they told me is that there is no long term support for this model anymore.

Fungus:

--- Quote from: Domitronic on November 07, 2022, 12:08:05 pm ---Thats wrong, i don't use Tektronix at home.

--- End quote ---

OK, bad assumption.


--- Quote from: Domitronic on November 07, 2022, 12:08:05 pm ---The reason they told me is that there is no long term support for this model anymore.

--- End quote ---

Time to go dumpster diving in the bins of the big corporations that used to used that model ... get some spare parts.  :popcorn:

nctnico:

--- Quote from: Domitronic on November 07, 2022, 12:08:05 pm ---
--- Quote from: Fungus on November 07, 2022, 11:53:33 am ---
That's as an individual. You'll never see that if you're a corporate user because it'll be covered under your service contract.


--- End quote ---

Thats wrong, i don't use Tektronix at home. Asked for the company i work for. The reason they told me is that there is no long term support for this model anymore.

--- End quote ---
So the time to buy a replacement is long overdue. If long term support is no longer available, then it must be a very old product so it has been written off several times over. You can't expect a product to be supported forever.

Domitronic:

--- Quote from: nctnico on November 07, 2022, 01:12:33 pm ---
So the time to buy a replacement is long overdue. If long term support is no longer available, then it must be a very old product so it has been written off several times over.


--- End quote ---

Scope was 13 years old at time of request for quote for the repair. Usually we do not replace devices just because they are written off financially. We replace them when they are broken or outdated in terms of features. So yes, 13 years is quite old. But i would still think that Tek service is at least able to say upfront if they can repair it or not.

My point was just to say that quality and service are not perfect just because its a so called A brand. We still use and buy Tek because they offer features that others do not in the same price range. 6 channels, 12 bit, current probes with 1mA/div, differential probes and so on. But they have flaws as well and are not always high quality.

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