| Products > Test Equipment |
| A broken 34470A and Keysight's terrible customer service |
| << < (10/32) > >> |
| tv84:
--- Quote from: Cerebus on August 24, 2021, 09:59:55 pm ---What, so every six year old gets an NIF? Do they charge their parents VAT on pocket money? Or is this just conflating a general tax identification number with something specific to Value Added Tax? Anyway, Keysight would insist on an NIPC, so it's not much help here. --- End quote --- Correct, it's the individual fiscal ID of each citizen which, for the fiscal authority, can be used unfortunately for a huge number of things, including the taxation of a big transfer of money between parents and children... If the citizen wants to do a freelance service he can use its "personal" fiscal ID without registering a business ID. Taken from the web: "Sole traders, freelancers, and people who run unincorporated businesses in Portugal have their income treated as personal earnings and pay Portuguese income tax rather than corporate tax." https://www.practiceportuguese.com/how-to-become-a-freelancer-in-portugal-and-issue-recibos-verdes/ --- Quote from: floobydust on August 24, 2021, 09:53:54 pm ---Can Keysight even provide a repair cost estimate? (assuming out of warranty) --- End quote --- If they wanted, they could do anything as its their product. But, with the above policy, in the US it's probably easier for anyone to have an AK-47 repaired than a KS scope. |
| tomud:
@6thimage After reading it, I lost my will to buy the Keysight 34465A :-// I'm starting to wonder if I should sell the dsox3054A (I don't need such problems in the future). If what you wrote is true. I will think for a long time before I order some of their equipment for the company I work for (Today this is how they treat one client, tomorrow it may be the same for a larger company). It is abnormal what they do |O |
| BU508A:
Maybe Dave is willing to do a video about this two cases and may get some responses from Keysight? Case 1 Case 2 |
| Zucca:
#davemakeavideo and we should fire up Louis Rossman too... |
| hpw:
Did checked with my KS supplier... They deal or do the support... while also asked how to enter/register my gear. Interesting would be, how they deal with the ebay selling... as discounted gear and renewal... |
| Navigation |
| Message Index |
| Next page |
| Previous page |