I've requested firmware twice over the last month for my DS2000 without a reply, and I know I'm getting their e-mails because of the automated confirmation. I guess I'll try their technical support e-mail next. The strange thing is, when I've requested firmware in the past, they usually respond within a day or two. It's actually rather annoying to have firmware behind a wall like that.
Does anybody reading have the latest DS2000 firmware download link?