Products > Test Equipment
anyone know anyway to get hantek firmware if its not on the site??
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mastershake:
sadly i used the file listed here by a member to update my 3065 and now its a paperweight. the firmware now shows all zeros. 0.00.00.00 etc. it had a reboot issue once the the seller sent me what was supposed to be an updated firmware till i did some searching and realized it was the same one posted here by a member. i have sent emails, posted on their forum, tried calling them etc. its only been a few days but nothing no response. so now its a 650$ paperweight. does anyone know a way to get a firmware or can anyone who recently got one make a backup of their's if there is a way? i really need to be able to use this unit and it sucks its dead in the water. does anyone think they will send me one?

it will still boot and i can use all the menus but it does nothing. no numbers on the screen. just a blank blue screen and zeros for the firmware version. this sucks. i wish i would have just dealt with the reboot issue and left it alone. my siglent died on me last weekend and i just dont have time to open it and fix it im swamped this week with jobs and now have no desktop meter at my home office (im stuck at the house because im emitting radiation due to being injected with a clinical trial drug actinium. so im not supposed to go to the office but i may not have a choice to at least grab another meter)

i tried the support@ email and the service@ email and their supposed forum. i even tried calling the phone number listed and get voicemail. i have other hantek stuff (i dont but it anymore) but got this meter on a whim because i wanted to test it and it does work actually really well. i wish they would even post the original firmware or something like that on their website. i tried the china website and all the other ones i could find. nothing nada.

lmk if you can help in anyway. thank you so much. its gonna suck to have to use a handheld for a while till i can get the cash to buy a new meter now.

mastershake:
so no way to make a backup firmware on these? id try flashing it why not. at this point its a paperweight. and they dont respond at all.
DavidAlfa:
You will soon learn (If not already) that Hantek is one of these "only-once" things in life.
Anything you buy from them is wasted money.
mastershake:

--- Quote from: DavidAlfa on August 05, 2023, 12:27:45 pm ---You will soon learn (If not already) that Hantek is one of these "only-once" things in life.
Anything you buy from them is wasted money.

--- End quote ---

is there any way for someone to backup their firmware so i can load it on this thing? i know a few people have this model if it can be done. and yeah sucks i learned the hard way. biggest issue is i really needed this unit i simoply cant afford a new one right now if i knew this would happen i would have waited to buy the siglent scope i just bought. i already had multiples of those in both offices. this was for now my only one at home. so now im screwed.
DavidAlfa:
Can you send me the file you got?
Just wondering if it shares any resemblance to Hantek scopes firmware.
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