| Products > Test Equipment |
| BM786 Switch Issue |
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| giosif:
[Just seen this thread] I am experiencing the switch issue with my new BM789 not even a week in, and I'm only an EE hobbyist (issues documented in the BM789 thread). |
| Pokey44:
--- Quote from: EEVblog on April 21, 2023, 01:14:05 am --- --- Quote from: NoisyBoy on April 19, 2023, 06:38:30 pm ---Unfortunately, EEVBlog is just a distributor, other than an exchange for DOA, I think they will likely referred you back to Brymen for warranty claims. --- End quote --- If you purchase an EEVblog branded Brymen then I handle the warranty exchange from my own stock. Every other dealer should do the same. --- End quote --- Thanks for your reply -- I bought it from "EEVBlog" on Amazon. Whoever it is, they aren't too keen on replacing the meter. They just told me to send it to Amazon and stopped responding. Amazon of course is not going to take it because it's outside the return period. As far as the Brymen contact I emailed them 6 days ago (info@brymen.com) with no response. |
| EEVblog:
--- Quote from: Pokey44 on April 27, 2023, 12:11:01 am ---Thanks for your reply -- I bought it from "EEVBlog" on Amazon. Whoever it is, they aren't too keen on replacing the meter. They just told me to send it to Amazon and stopped responding. Amazon of course is not going to take it because it's outside the return period. As far as the Brymen contact I emailed them 6 days ago (info@brymen.com) with no response. --- End quote --- That EEVblog is me. Amazon usually handles the returns. But I just checked messages on Amazon and it seems they didn't send me your latest reply that it was outside the return period. Perhaps because it had a link? You can return it to: EEVblog Returns PO Box 7949 Norwest NSW 2153 AUSTRALIA I'd like to look at what the issue is. Please include your details. |
| Pokey44:
Oh thank you Dave, I'll send it over. I hate that I failed to fix it myself, but maybe there's something to learn here once you have it. |
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