We have to admit that Siglent has several of their employees active on this forum.
That's true, however it hasn't really lead to a better product, has it? They have received tons of good feedback early on, but only addressed some of the issues, and often replaced one issue with a new one.
Showing presence on a forum is all nice and dandy from a marketing perspective, but for an end user it's pretty much worthless if major product flaws remain unfixed for long periods of time.
AFAIK they are the only major equipment vendor to do so.
Aside from that I think it's very much debatable if Siglent can be considered a 'major vendor', the simple truth is that most big brands that are not active here manage to bring out more mature products.
Also don't forget that some companies like Keysight have their own forum, and that this is not the only EE forum.
Also it seems the Lecroy Wavesurfer 3000 hardware is build by Siglent.
Yes, the hardware, which was designed with LeCroy keeping their finger on it, and with Siglent being prevented from even touching the software (all they get are encrypted binary blobs to put on the scopes). For the WaveSurfer 3000, LeCroy is using Siglent for what they're good at - producing quality hardware(!) at reasonable costs. Also the WaveSurfer 3000 will be supported by LeCroy and not Siglent, so it's backed up by a pretty solid and proven support structure.
I said it before and say it again, Siglent can produce good quality hardware, but they definitely have shown to be utter useless when it comes to software. That's a fact, and while as a hobbyist the quirks of Siglent's firmware might be tolerable in some cases, I can't honestly recommend to invest money in such buggy kit if it's meant to be for a professional setup.