Products > Test Equipment
Defective Siglent SDG-1032X? or firmware issue?
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cds333:
I am hoping someone else has the 1032X and can confirm that 33R3 firmware also gives them the flatline waveform for the StairUp pattern when first entering the ARB screen. At least then I would know that mine is not unique.
2N3055:

--- Quote from: cds333 on June 19, 2024, 11:07:44 am ---I am hoping someone else has the 1032X and can confirm that 33R3 firmware also gives them the flatline waveform for the StairUp pattern when first entering the ARB screen. At least then I would know that mine is not unique.

--- End quote ---

 It does not. That is the point.
cds333:
Very good. Thank you.

I am still trying to decipher how exactly a malfunction like this happens. It is capable of displaying the correct screen, and generating the correct waveform, I just have to go into the menu to get it. It's only the default screen that is affected. So somehow a hardware problem is causing the code to glitch... Very odd.
2N3055:

--- Quote from: cds333 on June 19, 2024, 04:55:00 pm ---Very good. Thank you.

I am still trying to decipher how exactly a malfunction like this happens. It is capable of displaying the correct screen, and generating the correct waveform, I just have to go into the menu to get it. It's only the default screen that is affected. So somehow a hardware problem is causing the code to glitch... Very odd.

--- End quote ---
I told you some examples. If you start FW upgrade and yank a power cable (or loose power) during process file system can get scrambled. Same as your PC.
It is an OS with a disk inside..

But after you reflashed it all is OK now? This is what you said..
cds333:
Correct, but then when I reflashed the previous version the bug came back. Flash the new version it's gone. The flashes are going fine- I've gone back and forth 3 times now.

But I know for a fact that the first owner did not flash the firmware because the startup count was at 2 when I first turned it on. (Also means Amazon Warehouse didn't turn it on to verify it even worked (unless the first guy never even turned it on)).

Anyway when I discovered I could turn the 2042X into a 2122X in under 10 minutes I made up my mind about this one's fate. Hopefully Amazon will not resell it to another unsuspecting customer. I plan on leaving a hidden note explaining it is defective.
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