| Products > Test Equipment |
| DS2000A Upgrade Utility |
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| madcrow:
--- Quote from: Noircogi on April 08, 2014, 05:00:52 pm ---It could not detect the USB-connected scope at that step after loading the custom firmware. Ultra-sigma worked fine. I ended up just doing the upgrade manually. My PC is running Windows 8.1 x64 and I tried multiple USB controllers/ports. ultra-sigma could see the scope in every case. --- End quote --- Hey Noircogi, Thanks for the feedback. Off the top of my head, I can think of 3 possible reasons: * You are using an old version of the NI VISA runtime (It has to be >=v5.4) * The serial number of your DSO does not start with "DS2D" (in which case it gets filtered out in the discovery process) * There is a bug in the SW which makes it incompatible with your config. What you can do: * Check if there is an error log (ErrorLog.txt) in "[Installation folder]\Temp\" and if there is, please send it to me. * If you used the variant with the built-in installer, there should be a log (NiVisa.log) generated by the NI VISA installer in "[Installation folder]\Installers\". It might be a good idea to take a look at it. If it says there was a problem during installation, you should try reinstalling the VISA 5.4 drivers manually. |
| ve7xen:
Portable version mirrored here, as usual: http://www.gotroot.ca/rigol/ Happy to host the full version, but these stupid download sites make me download it at home then upload it again, and after 100MB or so I gave up. If anyone wants me to bother, just ask. |
| Rigby:
--- Quote from: ve7xen on April 09, 2014, 07:21:59 am ---stupid download sites --- End quote --- They are stupid and I have no idea why people use them. I inherently distrust software served from these places. Legit software authors should know better. * Amazon S3 (< $0.10/month for the traffic we'll create for a file this size.) * Dropbox * OneDrive * Google Drive * etc... |
| Rutger:
I am thinking about getting a Rigol DS1074z, will this utility work for the DS1000Z series scopes? Thanks for writing the Utility! |
| Rigby:
No, but getting license keys for the DS1074Z is as easy as filling out a form. This utility was generated because for this particular scope (the DS2000A series) it isn't so easy. This utility automates a bit of that into a wizard. |
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