Products > Test Equipment
FeelTech FY6600 60MHz 2-Ch VCO Function Arbitrary Waveform Signal Generator
soundtec:
Hi TheilJ ,
Didnt hear about that fault before , could be an issue with the Stm32 . You could try controling the signal board directly with a ch340 usb dongle as detailed earlier in this topic , and check your main board is still good . Also in the newest software from Feeltech contains a firmware upgrade option via USb ,maybe that might overwrite some corrupted part of the memory in your machine, definately worth a try .
I was sent a free FY6800 due to my contributions here , it arrived via fe-ex ,no import duty was collected at the time of delivery , later I was sent a letter by Fedex demanding the import duty for the machine ,ive refused to pay, they waved their fee ,but they still want the basic of duty payable to customs and revenue on my behalf , now they threaten with legal action . I contacted Feeltech ,explained the situation ,got a reply, but heard no more from them after :(
Win loose or draw the debt is in my name , it looks like debt collectors will be sent on Fedex's behalf if I dont stump up the cash ,Only way I could get out of paying is if I surrender the item and it becomes property of Customs and excise or choose to mount a legal defense of the situation. I wonder can I settle the cost directly with Customs and excise and allow Fed-ex(torsion) to recover their own funds ;D
I still do think its Feeltech is liable for the import duty ,Ive tried to explain the situation to them in simple language ,but Im not sure they care :=\
bugi:
About the taxes and customs for gift, and with caveat of not being a lawyer, but with my limited knowledge on how the processes and regulations typically go in EU...
If the carrier has already paid the customs fees & VAT to customs (i.e. government), they can not any more let you handle it by yourself with the customs (in the customs eyes, all is good already, the trouble is now between you and carrier company). If they have already agreed to drop their extra fee for the process (as they should if they didn't ask your permission beforehand), then all you have left to pay is what the government wants (and is also partially regulated by EU directives). Note that the tax/customs is based on the usual value of the product when the declared price is not reasonable (in this case free); again government/EU regulation, not dictated by the carrier company.
It is, AFAIK, quite common for non-EU country companies/organizations to send gifts as "receiver is responsible for any fees, customs, taxes, etc."; the company only wants to send the item, and not send any money or do other paperwork. For example, it is quite common for certain type and level of sport people to refuse their winning items (e.g. cars, not the medals), because even if they are free/gift, the taxes would be higher than what they could afford to pay :P (Much better for them to receive just simple money; government can take their tax from that winning money.)
Feeltech might indeed not care. Sort of "we sent you an item for no payment to us, pay the taxes and customs if you want it, or let customs have it, choice is now yours".
For only customs and fees cost, that would be one very cheap device (even if not fully free).
soundtec:
Thanks for clairifying that for me Bugi ,
I was coming to the realisation the buck stopped with me ,and either way Im stuck with the charge . :horse: ;
I was expecting for Feeltech to cover any costs associated ,which I think is only fair really ,looks unlikely at this stage though.
Maybe the next package Fed-ex delivers I can produce the invoice and pay them on the spot in cash. :D
Mr. Scram:
--- Quote from: soundtec on September 24, 2018, 10:11:34 am ---Hi TheilJ ,
Didnt hear about that fault before , could be an issue with the Stm32 . You could try controling the signal board directly with a ch340 usb dongle as detailed earlier in this topic , and check your main board is still good . Also in the newest software from Feeltech contains a firmware upgrade option via USb ,maybe that might overwrite some corrupted part of the memory in your machine, definately worth a try .
I was sent a free FY6800 due to my contributions here , it arrived via fe-ex ,no import duty was collected at the time of delivery , later I was sent a letter by Fedex demanding the import duty for the machine ,ive refused to pay, they waved their fee ,but they still want the basic of duty payable to customs and revenue on my behalf , now they threaten with legal action . I contacted Feeltech ,explained the situation ,got a reply, but heard no more from them after :(
Win loose or draw the debt is in my name , it looks like debt collectors will be sent on Fedex's behalf if I dont stump up the cash ,Only way I could get out of paying is if I surrender the item and it becomes property of Customs and excise or choose to mount a legal defense of the situation. I wonder can I settle the cost directly with Customs and excise and allow Fed-ex(torsion) to recover their own funds ;D
I still do think its Feeltech is liable for the import duty ,Ive tried to explain the situation to them in simple language ,but Im not sure they care :=\
--- End quote ---
FedEx is correct and you owe them the duties. As a large company they also have a lot of experience with getting unwilling people to part with their money. You won't win and it'll be a major headache. Just pay.
Do I understand correctly that you're complaining about getting a device for free and having to pay some duties? Or was the device a replacement for a faulty one?
thielj:
--- Quote from: soundtec on September 24, 2018, 10:11:34 am ---Didnt hear about that fault before , could be an issue with the Stm32 . You could try controling the signal board directly
--- End quote ---
The main board and front panel buttons work, it's just that the display stays blank (white). I suppose it maybe a connection issues or faulty display. Is there a schematic for the front panel / display connection somewhere?
--- Quote from: soundtec on September 24, 2018, 10:11:34 am ---I was sent a free FY6800 due to my contributions here , it arrived via fe-ex ,no import duty was collected at the time of delivery , later I was sent a letter by Fedex demanding the import duty for the machine ,ive refused to pay, they waved their fee ,but they still want the basic of duty payable to customs and revenue on my behalf
--- End quote ---
You would need to check the rules for commercial samples applying to your country. You're probably responsible for items you import, so think twice; if paying customs and VAT isn't worth it, you always have the option to return the item; or hand it back to FedEx, as they have paid before letting you inspect it (which is, as far as I know, against the rules).
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