Products > Test Equipment
FeelTech FY8300s Firmware update fail
XTRAC:
I initiated a firmware update to a FY8300s using the latest FeelElec Waveform Generator PC software posted to their website 2024-01-28 09:42:47, version 7.8.
The update was taking a long time so I left it over night and it was still updating in the morning so I aborted the software and turned off the FY8300s. Not supposed to do that I know but what do you do? Now, when I turn it on, there is a clicking noise, a blank screen, and the three channel lights are ON. No response from keypad or usb.
Is there any way to fix this one?
Zenith:
A firmware update shouldn't take more than a few minutes at most.
Have you emailed FeelElec? There might be some factory reset that lets you unscramble things, at least to the extent of being to retry a firmware load.
XTRAC:
I will contact FeelTech and post the response here if I get one.
Atlan:
I tried to send an answer that it cannot be delivered. Some problem with the server
Zenith:
No doubt forum member FeelElec will be along some time soon to advise, and ensure that your customer support experience is flawless. Or perhaps not, as the case may be.
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