Products > Test Equipment
Finally! Hantek HDM3065 6.5 Digit DMM
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diodak:
The firmware version can be checked by pressing the button with the question mark symbol (on the left side of the screen) and then the button under the word "About". I was looking for this too :)
ali_asadzadeh:
Does some one has thier direct sales email, it seems their service@hantek.com email is not responding!
Algoma:
They barely respond to support requests on their EEdiscuss forum.  Though the login activity of the Hantek support accounts seem to indicate they are active, but rarely respond to even their own language parts of the board.

Contact info on their website shows both sales and service email as the same:

--- Quote ---Qingdao Hantek
Tel:(0086)532-55678770 & 55678772 & 55678773
Technical E-mail:service@hantek.com
Service&Sale E-mail:service@hantek.com
Zip code:266114
Addr:#35 Building, No. 780 Baoyuan Road,High-tech Zone, Qingdao, Shandong, China 266114
--- End quote ---

So much potential in Hantek's products. But it seems like their Hardware, Firmware, Software, Sales and Support people all work without any real communications between any of them. Good hardware designs.. but the rest of the company seems functionally missing from the outside.  :horse:
ali_asadzadeh:

--- Quote ---For the HDM3065 use the file htdmm65_V2006(2208011137)_20220801_R.zip

Just extract the .up to an USB stick, plug it on the instrument and select the option [Shift]+Utility -> Test/Admin -> Firmware Update
--- End quote ---
Where did you find the update file?
I have a HDM3065B version, can this update be used?
Microcheap:
I got the updates files directly from Hantek.

Mine is the HDM3065, but I would assume the fw update is the same for all the models.
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