Products > Test Equipment
REVIEW - Rigol DS2072 - First Impressions of the DS2000 series from Rigol
van-c:
I don't know what's going on with the flow of shipments to the U.S., but it seems to have tricked down to nothing. The supposed ship date of my DS2072 came and went last Friday, so I called TEquipment today to find out if it had shipped yet. They said that, according to Rigol, it will be another 10 to 12 days before any more ship. Last week, after waiting three weeks since ordering, I was told that units would be shipping in just a few days directly to customers from Rigol in Ohio. But, now, apparently that's all off.
So, considering these continual shipping delays, unfixed FW bugs and rumors of possible new anti-hacking measures, I decided to cancel my order and to re-direct my attention to a used analog scope to satisfy near-term needs. Later, when it's more clear where this product is headed, perhaps I'll try again to get my hands on one.
--Van
Corporate666:
--- Quote from: van-c on June 24, 2013, 11:19:45 pm ---I don't know what's going on with the flow of shipments to the U.S., but it seems to have tricked down to nothing. The supposed ship date of my DS2072 came and went last Friday, so I called TEquipment today to find out if it had shipped yet. They said that, according to Rigol, it will be another 10 to 12 days before any more ship. Last week, after waiting three weeks since ordering, I was told that units would be shipping in just a few days directly to customers from Rigol in Ohio. But, now, apparently that's all off.
So, considering these continual shipping delays, unfixed FW bugs and rumors of possible new anti-hacking measures, I decided to cancel my order and to re-direct my attention to a used analog scope to satisfy near-term needs. Later, when it's more clear where this product is headed, perhaps I'll try again to get my hands on one.
--Van
--- End quote ---
Well that sucks. I was one of those in that supposed Rigol shipment as well. I thought it might arrive tomorrow.
I really cannot understand what is going on over at Rigol - and I don't understand why they wouldn't know last Tuesday when I ordered that there were no DS2072's coming on Friday. I import tons of stuff from China and I always know what is coming and when. There seems to be something strange going on @ Rigol here. Either they are not communicating with their distributors, or they are inept at handling orders/status/promises, or there is some kind of manufacturing problem we don't know about.
I don't buy the "these are just really popular!" line. Nobody has stock and everyone I have called all say they have been trying to get them from Rigol but they never come in.
jonese:
Either manufacturing problem or product hold shipment pending firmware update.
van-c:
--- Quote from: Corporate666 on June 25, 2013, 12:07:31 am ---I really cannot understand what is going on over at Rigol - and I don't understand why they wouldn't know last Tuesday when I ordered that there were no DS2072's coming on Friday. I import tons of stuff from China and I always know what is coming and when. There seems to be something strange going on @ Rigol here. Either they are not communicating with their distributors, or they are inept at handling orders/status/promises, or there is some kind of manufacturing problem we don't know about.
--- End quote ---
Those were also my concerns. I mean, I really was sold on the DS2072 as a very advanced and affordable piece of test equipment-- and even fun to use! But although I can understand backlogs, I begin to see a red flag when a manufacturer repeatedly fails to meet already-promised distributor commitments within a reasonable time span. Add to that minimal product update support and serious, unfixed bugs (although some to the advantage of consumers) and we see a very unclear picture of where Rigol is taking this product.
One of my biggest concerns is, as a late adopter, to receive a rapidly re-engineered version that attempted to plug security flaws and fix complex bugs with quick workarounds that lead to even more serious bugs and limitations down the road-- and possibly not even able to revert to a prior FW version. So, I'll just wait a bit and see how it goes.
--Van
marmad:
--- Quote from: van-c on June 25, 2013, 12:54:15 am ---But although I can understand backlogs, I begin to see a red flag when a manufacturer repeatedly fails to meet already-promised distributor commitments within a reasonable time span.
--- End quote ---
I think you're being a little paranoid. Everyone knows the -S version is coming out shortly (if not already on sale in China) - so it's quite possible that backlogs/delays are connected to that. BTW, Batronix here in the EU (as well as other companies) seems to continue to have stock so it seems to be an NA problem - not a manufacturing or FW problem.
--- Quote ---...and serious, unfixed bugs
--- End quote ---
What might those be? There are no serious bugs - and just one rather annoying one.
--- Quote ---...and we see a very unclear picture of where Rigol is taking this product.
--- End quote ---
I'm not sure I follow. The DS2000 is very successful - so Rigol is coming out with an enhanced version with built-in AWG (the -S model) to broaden the line.
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