Products > Test Equipment
REVIEW - Rigol DS2072 - First Impressions of the DS2000 series from Rigol
rowifi:
I have a new DS2202A - unadulterated, no licenses activated, updated with the latest offical Rigol firmware, days ago.
Was working ok until...
I was messing with the menu, actually looking for the FFT function and pressed a soft button to do with Math... ( It had options X Y Math with tick boxes) X was originally ticked but I was having problems clearing the menu ( It was saying something like 'must choose one') so I also ticked Math.
The Math box duly checked ok, but at some point moments later the scope locked up.
I've power cycled it 3 times now, I get one beep, a delay then two beeps a little later. The little dot is sitting on the 3rd from left square... and so it stays.
Am about to contact distributor / Rigol, but am now quite disappointed.
I've not yet read this thread to see if this is known about, just posted in haste and anger.
marmad:
--- Quote from: rowifi on March 03, 2014, 02:41:25 pm ---I was messing with the menu, actually looking for the FFT function and pressed a soft button to do with Math... ( It had options X Y Math with tick boxes) X was originally ticked but I was having problems clearing the menu ( It was saying something like 'must choose one') so I also ticked Math.
The Math box duly checked ok, but at some point moments later the scope locked up.
--- End quote ---
AFAIK, I don't have any menu or sub-menu on my DS2000 similar to what you're mentioning: in fact, I don't seem to have a single menu that even uses the word "Math" (see next post). The Math Menu (when you press the MATH button) is just a subset of features including FFT, Logic, simple A/B formulas, and advanced formulas using variables. So without better info, there is no way to try to replicate your problem.
That being said, if I was having the same problem as you, I would try reloading the firmware via the boot-loader (as mentioned at the bottom of this post).
marmad:
--- Quote from: marmad on March 03, 2014, 02:55:59 pm ---
--- Quote from: rowifi on March 03, 2014, 02:41:25 pm ---I was messing with the menu, actually looking for the FFT function and pressed a soft button to do with Math... ( It had options X Y Math with tick boxes) X was originally ticked but I was having problems clearing the menu ( It was saying something like 'must choose one') so I also ticked Math.
The Math box duly checked ok, but at some point moments later the scope locked up.
--- End quote ---
AFAIK, I don't have any menu or sub-menu on my DS2000 similar to what you're mentioning: in fact, I don't seem to have a single menu that even uses the word "Math". The Math Menu (when you press the MATH button) is just a subset of features including FFT, Logic, simple A/B formulas, and advanced formulas using variables. So without better info, there is no way to try to replicate your problem.
--- End quote ---
Hmm... perhaps you meant in the Measure Menu? Although it doesn't use X / Y (I can't imagine any menu that would), there you can select between CH1 / CH2 / MATH.
rowifi:
Hi
Yes - I think it was the Measure menu. Of course until I get the scope back up working I can't confirm - but I'm confident that you are correct.
Anyway - yes .. something I did when that menu was showing has locked it up.
I will try a re-boot - unless there's a 'hold down at power up' button that resets everything?
marmad:
--- Quote from: rowifi on March 03, 2014, 03:06:48 pm ---Anyway - yes .. something I did when that menu was showing has locked it up.
I will try a re-boot - unless there's a 'hold down at power up' button that resets everything?
--- End quote ---
Well, as mentioned in the linked post, you could try booting up with left-menu F6 pressed in, but it sounds to me like you need to re-install the FW. When I was testing the new FW (before using F6 on the first-boot), the same thing happened to me - the scope locked up and refused to boot until I re-installed the FW.
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