Products > Test Equipment
REVIEW - Rigol DS2072 - First Impressions of the DS2000 series from Rigol
marmad:
--- Quote from: Purevector on June 24, 2014, 05:35:33 pm ---Yep, I tried to reset using F6. That was actually my first attempt at a fix. I also tried to load the default values through the menu.
--- End quote ---
Are you absolutely positive that you cleared the FRAM correctly with F6 during bootup? In other words, ALL of the previously saved settings (channels, image hardware, etc) were gone? If not - make sure you're certain before going further - for example, set something specifically, then clear the FRAM at bootup.
There is also 'Security Clear'- it will clear both the FRAM and NOR FLASH - which contains 'Firmware, Bin, Internal saving' (according to Rigol doc). The problem is, I don't know if it clears the bootloader or other vital data (calibration settings, model and serial number, etc) - but it might - which could leave you with a bricked DSO. So I strongly advise you should check with a Rigol representative/dealer before attempting it. If you're still sure you want to try it - I can post or PM you the method.
Purevector:
--- Quote from: marmad on June 24, 2014, 06:59:04 pm ---Are you absolutely positive that you cleared the FRAM correctly with F6 during bootup? In other words, ALL of your settings (channels settings, image settings, etc) were gone? If not - make sure you're certain before going further - for example, set something specifically, then clear the FRAM at bootup.
There is also 'Security Clear'- it will clear both the FRAM and NOR FLASH - which contains 'Firmware, Bin, Internal saving' (according to Rigol doc). The problem is, I don't know if it clears the bootloader or other vital data (calibration settings, model and serial number, etc) - but I suspect it might - which could leave you with a bricked DSO. So I strongly advise you should check with a Rigol representative/dealer before attempting it. If you're still sure you want to try it - I can post or PM you the method.
--- End quote ---
I am pretty sure the F6 clear worked. I did it a few times. I tried it just holding down F6, and also by repeatedly pressing it during bootup. Both times the channel settings reset to default as did a few settings I changed in the setup.
The security clear sounds promising... and dangerous. I'm not sure I really want to risk a brick over this. I'm assuming that it is not just my unit doing this, so Rigol should fix it in a future firmware, hopefully.
marmad:
--- Quote from: Purevector on June 24, 2014, 07:11:25 pm ---The security clear sounds promising... and dangerous. I'm not sure I really want to risk a brick over this. I'm assuming that it is not just my unit doing this, so Rigol should fix it in a future firmware, hopefully.
--- End quote ---
Well, contact the person/company you bought your DSO from, tell them your problem, and ask them if using Security Clear might work for you.
MattSR:
Speaking of which - where is the best/cheapest place to buy Rigol scopes? I'm in the market for a 2072 as well.
miguelvp:
--- Quote from: MattSR on June 24, 2014, 10:32:28 pm ---Speaking of which - where is the best/cheapest place to buy Rigol scopes? I'm in the market for a 2072 as well.
--- End quote ---
If you are in the US and maybe they supply to other countries (not sure), I'll recommend tequipment.net
I got mine from tequipment.net they have a discount for EEVBlog I believe is 6%, his username in the forum is:
tequipment send him a PM to get the code.
I won't say they are perfect but they seem to come through at the end. Shipping was pretty quick for me but I never had any problems with my scope. So I can't speak of post sales support.
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