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| Fluke 177 failed and need support to repair |
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| AVGresponding:
--- Quote from: BeBuLamar on December 26, 2021, 07:01:02 pm ---The 177 has a limited lifetime warranty. All you have to do is to call Fluke and tell them the serial number and they would give you an RMA form to send it back. It doesn't matter if you buy it used. --- End quote --- The coverage this provides varies quite a lot depending on country; still, it won't cost anything to ask them. |
| Chinhdc:
To BeBuLamar, Sorry, but i'm not clear about RMA, can you tell me? Thank you. |
| BeBuLamar:
--- Quote from: Chinhdc on December 27, 2021, 01:58:05 am ---To BeBuLamar, Sorry, but i'm not clear about RMA, can you tell me? Thank you. --- End quote --- I am sorry. I thought you are in the USA. You're in Vietnam and I know now. I don't know how the warranty policy in Vietnam. By the way I was born in Vietnam. If you live in the USA and the meter was bought in the USA even if you're not the original owner you can still have Fluke fixes it for free. I have done it many times. I just call them and they would email me an RMA form (RMS stands for Return Material Authorization) then you can send it in with the meter. They only asked for serial number. They didn't aske for the receipt or anything like that. |
| Chinhdc:
To BeBuLamar, It's so great to hear that you were born in VietNam, You are welcomed to visit VietNam. Let me know if you have a chance to go to VietNam, especially to HaNoi. It is the used fluke that i bought, but its original made in USA, with its serials In case we have to send it to USA, i think the express fee as the new one price. How can i do? Thank you |
| BeBuLamar:
I think all the 177 are made in the USA but the Fluke may have different policy for meters sold in different countries. There is no service center in Vietnam. If they repair it you will have to send it to Singapore. However, by all mean contact them and see what they say. It doesn't hurt. |
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