Products > Test Equipment

Fluke 189 with leaking surface mount supercap (also Fluke 287, Fluke 289)

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BravoV:

--- Quote from: stuartk on February 13, 2014, 04:11:03 pm ---I cracked the case on my 289 purchased in 2007 and found the leaking capacitor. It was giving me intermittent loss of timekeeping.

I sent it off to Fluke Canada. Apparently they have a lifetime warranty up here in the frozen north.

They have replaced the cap, changed my scuffed up battery cover, changed the batteries and re-calibrated it, with a certificate and documentation.

All for free.  :)

Kudos to Fluke Canada and thank you.

Stuart

--- End quote ---

Stuart, closeup photo of the newly replaced cap please.

retiredcaps:

--- Quote from: stuartk on February 13, 2014, 04:11:03 pm ---I sent it off to Fluke Canada. Apparently they have a lifetime warranty up here in the frozen north.

All for free.  :)

--- End quote ---
Hi Stuart,

Are you the original owner of the meter and did you purchase it from an authorized dealer?

edit: The other advantage of sending it back to Fluke for repair, especially if you owned the meter for a few years, is that you might get calibration thrown in for free.

SoundTech-LG:

--- Quote from: BravoV on February 14, 2014, 02:59:06 am ---
--- Quote from: stuartk on February 13, 2014, 04:11:03 pm ---I cracked the case on my 289 purchased in 2007 and found the leaking capacitor. It was giving me intermittent loss of timekeeping.

I sent it off to Fluke Canada. Apparently they have a lifetime warranty up here in the frozen north.

They have replaced the cap, changed my scuffed up battery cover, changed the batteries and re-calibrated it, with a certificate and documentation.

All for free.  :)

Kudos to Fluke Canada and thank you.

Stuart

--- End quote ---

Stuart, closeup photo of the newly replaced cap please.

--- End quote ---


Probably would void the calibration :)

stuartk:
Yep,

I'm the original owner. I was going to crack the case, but they put the calibration sticker and a tamper sticker over the case.

I think they were trying to send a message to me after I sent them a picture of my leaking cap! ;D

I suspect I might mess up the calibration if I crack it in anyhow....

Stuart

retiredcaps:

--- Quote from: stuartk on February 17, 2014, 12:38:48 am ---I'm the original owner. I was going to crack the case, but they put the calibration sticker and a tamper sticker over the case.

--- End quote ---
Well, thanks for reporting back.  I wouldn't break the seals either if it were my meter.

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