Products > Test Equipment

Fluke 189 with leaking surface mount supercap (also Fluke 287, Fluke 289)

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Crazyasianskillz:
I gave fluke tech support a call this morning inquiring about this issue. They claimed that this issue had been handled and that newer meters should not have this issue. Can anyone confirm this? I'm going to go ahead with the purchase. Im planning to use this for microcontroller development and msic tasks around the house and garage.

JoeO:

--- Quote from: Crazyasianskillz on December 26, 2014, 04:01:23 pm ---I gave fluke tech support a call this morning inquiring about this issue. They claimed that this issue had been handled and that newer meters should not have this issue. Can anyone confirm this? I'm going to go ahead with the purchase. Im planning to use this for microcontroller development and msic tasks around the house and garage.

--- End quote ---
What did Fluke mean by "newer meters".  Call them back and ask for the serial number that the fix was put in.
Then when you buy a meter, ask them for the serial number of the meter. 
There is no other way to guarantee that you will receive a "fixed" meter unless you do this.

Crazyasianskillz:
I asked when the changed was implemented but couldn't get any additional information. The only description that was given was that it was "handled and should not be an issue anymore". However I received a follow up email from info-fluke@fluke.com claiming it was the first time the tech had heard of the leaking capacitor issue and had no database record. The disparity in the responses is a little concerting.

I'll do a check to see what the current draw is when the unit is powered down.From what I've seen it appears the nominal draw should be in the micro amp range, if it's in the milli range then the unit would most likely be affected. I'm ordering the unit off of amazon prime so hopefully they stock newer built units.

I'm hoping my incoming unit isn't affected, but they do come with a lifetime warranty just in case. I've got a 189 unit on my bench at work and doesn't appear to have symptoms. I'd just like my personal meter to be flawless as well.

retiredcaps:

--- Quote from: Crazyasianskillz on December 26, 2014, 05:56:42 pm ---However I received a follow up email from info-fluke@fluke.com claiming it was the first time the tech had heard of the leaking capacitor issue and had no database record. The disparity in the responses is a little concerting.
--- End quote ---
It is not surprising to hear that Fluke support personnel don't know about the issue or that you are getting conflicting answers.


--- Quote ---I'm hoping my incoming unit isn't affected, but they do come with a lifetime warranty just in case.

--- End quote ---
You should check to make sure Amazon is an authorized Fluke dealer because there was controversy about that in the past.

https://www.eevblog.com/forum/testgear/amazon-con-is-not-a-fluke-authorized-reseller/

You should read the fineprint regarding lifetime warranty in the 289 manual.  The word lifetime doesn't mean lifetime in the way an ordinary person would interpret it.

In addition, Danaher needs to make money long term in order to actually be around to provide "lifetime" warranty.

sotos:
My story with the meter.
After I’ve read the forum, I opened mine and found the capacitor leaking. I desoldered it and ordered this one, http://www.digikey.com/productsearch/en?vendor=0&keywords=EDLRD224   
as per Reply #38 on this forum.

 When it came I didn’t have time to change it so I left it over. The meter hadn’t the capacitor in as people around here, claimed it is only for time and date so I didn’t care. But when I needed it I powered it up, a very short message notified me about memory- time, something like that (it was fast to make a notice) and then died.

It never started up again. Because I had to continue I left it, and continued with another meter. After 3-5 days I had time to look at the meter, the meter was dead, I measured the batteries to find out that they were also completely dead.
Wow I said I found the problem so I changed the batteries, nothing at all, the meter was dead even the power switch did not respond, turning itself green. Again I left it, Next day, searched for the problem to find that the new batteries were completely dead at 0,5 volts. Something was draining them completely.

So I soldered the capacitor back and as it has a limited lifetime guarantee I sent it to my local distributor mentioning that the meter is completely dead, he took it and sent it the fluke service agent. 2 months later the meter arrived back full functional, calibrated and stickers around the meter.

 No charge, meter has a limited lifetime guarantee, so why try it yourselves? Just send it back.



IMG_9835 by sotron100, on Flickr

IMG_0591 by sotron100, on Flickr

IMG_0407 by sotron100, on Flickr

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