Products > Test Equipment
Fluke 189 with leaking surface mount supercap (also Fluke 287, Fluke 289)
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technogeeky:

--- Quote from: Tim5000 on June 27, 2017, 06:30:22 pm ---Hi, There was a post earlier in the thread I think that seemed to show the cap had been designed out of newer models and a battery has instead been designed in...

With regards to my issue with Fluke UK, I'm just waiting for my meter back.
I wasn't happy with the offer of a 289 - I think they should at least have replaced the cap if they didn't have any boards.
But apparently fluke don't have any parts...I'm not sure I believe that but it is what it is!
They did at least waiver the "investigation fee" so I went with that option.

Mostly I was dissapointed they didn't straight up say that they didn't/couldn't/wouldn't do anything - it would have saved both mine and their time and money and I'd have got it done by now!

So all in all I'm a little bit lighter of pocket for double shipping fees and will investigate fixing it myself when it arrives.

--- End quote ---

As fucking well they should have waived the fee! You already knew what the problem was! They know what the problem is. What is there to investigate?

This whole situation is absurd.

I don't currently own any Fluke multimeters, but I certainly aspired to one day own what I thought was such a high-end meter. But now, I can't see myself making such a purchase. It's probably been obvious for a long time to some that they aren't fundamentally better; and now it's obvious that they can indeed be worse.

It's a shame, really. They were a "great" American brand.
Electro Detective:
You just need to find someone local (clued and honest) that can sort out the cRapacitor issue (without causing other issues) if you don't want to stuff about DIY.

Mine still suffer from the issue but are working 100%

Both the 189 and 289 are still killa meters to this day, and will continue to be so,  :-+


unless Volts, Amps and Ohms become obsoleted in the near future.   ;D

Tim5000:
Thanks for the replies.
I've got a couple of meters - the 189 that's getting on and then I've also got a 2016 87V that I got for a great price on ebay virtually new. The 87V is good - I like it, but I still reach for the 189.
As I told Fluke - this was my personal meter but as a consultant engineer at my work when it comes to buying new equipment I can and will give an honest account of my experience with their support.
I even pointed them at this forum and the 87V quality forum to highlight that a lot of people are losing faith in them...but they just weren't open to moving at all.
Apparently the limited support ran out in April (2 months out) so they couldn't do anything but of course were very sorry!

So..when the meter comes back I'll order the parts and get it repaired myself, it doesn't look hard and I can't leave it knowing it's there - I just wanted to use Fluke's "legendary" service.
I'm not happy - but lessons learned and people will always vote with their feet.

Tim

Electro Detective:
I use the 189 and 87V combo sometimes, it's a bench test no brainer   :-+

Just watch out for the 87V AC default return when measuring DC current and switching from MA to uA,
I've got a taped on sticky note to remind me   

ketimoi:
This thread is so useful no doubt about that. I own a fluke multimeter after reading this best multimeter review https://totalguide.org/best-multimeter/. Overall it is an good multimeter. But, this month I am seeing some problem with it. I am reading whole thread to figure out my problem.
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