Products > Test Equipment
Fluke 189 with leaking surface mount supercap (also Fluke 287, Fluke 289)
BravoV:
The difficulties, cost and resources needed in fixing issues just by updating the firmware, is nothing when compared to fixing an issue that needs Fluke to replace that sick cap from complaining owners, maybe also unsold products withdrawal that are affected, new cap thorough testing, procurement and etc.
retiredcaps:
Does someone with a non gmail/yahoo/hotmail (in case Fluke blocks these addresses) address want to try contacting
duane.smith@fluke.com
He is Senior Sale Support at Fluke. I have seen a lot of his articles. His linkedin profile.
http://www.linkedin.com/pub/duane-smith/11/434/436
neslekkim:
fluke didn't block my gmail when contacting them atleast, I mailed them because i got my 289 with and note to register for getting probes, the link at fluke was dead, but they responded, and month later I got my probes.
winluk:
Just had a look in my 289 - no corrosion on the cap.
I bought it in mid 2013 but the setup menu / info says it was built 25 Jun 2010 but calibrated 25 Apr 2013.
The board is Rev. 015.
Cheers
retiredcaps:
--- Quote from: retiredcaps on December 09, 2013, 11:20:19 pm ---Does someone with a non gmail/yahoo/hotmail (in case Fluke blocks these addresses) address want to try contacting
duane.smith@fluke.com
--- End quote ---
Martin did a video and will send an email to Duane.
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