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Products => Test Equipment => Topic started by: alank2 on July 12, 2020, 04:48:45 pm

Title: Fluke 289 firmware update question
Post by: alank2 on July 12, 2020, 04:48:45 pm
I've got a pretty old Fluke 289 (calibration date 4/30/08) and it says its firmware is 1.10 / V0.88.  It also has a SN of 9673xxxx.

This doesn't make a lot of sense:

https://www.fluke.com/en-us/support/software-downloads/fluke-287-and-289-multimeter-firmware-update (https://www.fluke.com/en-us/support/software-downloads/fluke-287-and-289-multimeter-firmware-update)

They are talking about 42830001 shipping with firmware 1.41.

Then they mention : Owners of Fluke 289 multimeters with serial number 42830000 or LOWER can update to firmware version 1.16. These multimeters are NOT upgradable to any firmware higher than 1.16.

I don't even see a link for newer firmware, but part of me doubts my unit could handle it even though the SN is not lower than 42830000.
Title: Re: Fluke 289 firmware update question
Post by: bdunham7 on July 12, 2020, 05:16:10 pm
I've observed discontinuities in Fluke serial numbers on at least one other product, so you might want to ask Fluke directly and see if they can explain.  I'm not sure a firmware upgrade really gets you anything in this case.
Title: Re: Fluke 289 firmware update question
Post by: mqsaharan on July 13, 2020, 01:27:06 pm
It is always best to talk to the manufacturer.
As far as I know, your meter will support Firmware version 1.16 and not the newer 1.41. The newer firmware is for their newer board revision they did somewhere in mid/late 2018 and later ones.

Qasim.
Title: Re: Fluke 289 firmware update question
Post by: alank2 on July 13, 2020, 02:12:15 pm
That is sort of what I was figuring too; thanks; I'll check with Fluke and see what they say.
Title: Re: Fluke 289 firmware update question
Post by: alank2 on July 16, 2020, 12:37:40 pm
Fluke says my serial number was from before it rolled over!  Upgrade to 1.16.
Title: Re: Fluke 289 firmware update question
Post by: Trader on July 17, 2020, 02:17:08 pm
As far as I know, your meter will support Firmware version 1.16 and not the newer 1.41. The newer firmware is for their newer board revision they did somewhere in mid/late 2018 and later ones.

Qasim, thank you, this info is useful for me, please, do you have the link to the source?
Title: Re: Fluke 289 firmware update question
Post by: oktay50000 on July 23, 2020, 04:52:24 am
what is the difference between 1.41 vs 1.16 ??
did they answer you?
Title: Re: Fluke 289 firmware update question
Post by: texaspyro on July 23, 2020, 06:10:03 am
what is the difference between 1.41 vs 1.16 ??

1.41 - 1.16 = 0.25   :-DD
Title: Re: Fluke 289 firmware update question
Post by: coromonadalix on July 23, 2020, 11:15:02 am
 :palm:
Title: Re: Fluke 289 firmware update question
Post by: alank2 on July 23, 2020, 12:01:35 pm
what is the difference between 1.41 vs 1.16 ??
did they answer you?

They didn't, but I didn't ask.  The firmware update page link would suggest that they are different hardware versions and that is the reason.
Title: Re: Fluke 289 firmware update question
Post by: mqsaharan on July 23, 2020, 03:02:57 pm
As far as I know, your meter will support Firmware version 1.16 and not the newer 1.41. The newer firmware is for their newer board revision they did somewhere in mid/late 2018 and later ones.

Qasim, thank you, this info is useful for me, please, do you have the link to the source?

Hi Trader, you are welcome. I'm sorry, I don't have any certified source. It is my own assumption.
I sent in my own 289 in Feb., 2018 and Fluke replaced the main board but with the same board ID 3. In Feb., 2019, I read a forum post by a member mr.fabe (https://www.eevblog.com/forum/testgear/fluke-189-with-leaking-surface-mount-coin-cell/msg2180516/#msg2180516 (https://www.eevblog.com/forum/testgear/fluke-189-with-leaking-surface-mount-coin-cell/msg2180516/#msg2180516)) that he received his meter with a replaced main board from Fluke with a newer board revision bearing board ID 5 and 1.41 firmware. From that I conclude that Fluke did a new revision in mid/late 2018.

Qasim.
Title: Re: Fluke 289 firmware update question
Post by: coromonadalix on July 23, 2020, 05:17:32 pm
I think they had "the super capacitor problem too"     
Title: Re: Fluke 289 firmware update question
Post by: dacman on July 24, 2020, 10:05:40 pm
As far as I know, your meter will support Firmware version 1.16 and not the newer 1.41. The newer firmware is for their newer board revision they did somewhere in mid/late 2018 and later ones.

Qasim, thank you, this info is useful for me, please, do you have the link to the source?

I'm not quite sure what you're asking, but if you want the download links for Fluke Firmware, just google Fluke Firmware Update and click on any number of Fluke links.
Title: Re: Fluke 289 firmware update question
Post by: coromonadalix on July 25, 2020, 03:36:31 am
1.16

https://www.fluke.com/en/support/software-downloads/fluke-287-and-289-multimeter-firmware-update (https://www.fluke.com/en/support/software-downloads/fluke-287-and-289-multimeter-firmware-update)

for 287    https://dam-assets.fluke.com/s3fs-public/9032792_ENG_A_X.EXE (https://dam-assets.fluke.com/s3fs-public/9032792_ENG_A_X.EXE)
for 289    https://dam-assets.fluke.com/s3fs-public/9032792_ENG_A_X%20(1).EXE (https://dam-assets.fluke.com/s3fs-public/9032792_ENG_A_X%20(1).EXE)