Products > Test Equipment
Fluke 289 Meter
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mr.fabe:
I bought my "New" Fluke 289 with a test lead kit on ePray in Dec 2018.  It was in good condition and I got it at a really great price.  During the first month of use, I ran into a low ohms fade issue with the display.  Apparently, this problem affected units manufactured around 2013-14.  I contacted Fluke and they told me to send the unit in because it was defective.  I sent my 289 in and they covered everything under warranty except the shipping costs to their facility.  I received my meter back within 10 days with a new motherboard and a calibration certificate.  No questions or proof of purchased was asked for at anytime.  Maybe I got lucky or maybe that is how they handle customer service with one of their flagship models. The support from Fluke was excellent throughout my ordeal.  If you have a Fluke that has a battery drain issue, you should at least try and see if they will cover it under their warranty.  You have nothing to lose.
Terry01:
I got mine new in Feb 2018 with a years calibration certificate for £340. I haven't had any of the cap problems or anything like that. I think mine may have the button cell but I am not 100% sure. Maybe someone who knows better than me can tell from the photo below?

Electro Detective:

My 289 and 189 won't ever see a supercap or button cell again, I'm over it   :phew:
don't need them, don't want them, don't need to think about them  = good riddance   :--

I cut the troublemakers out a few months ago, -CAREFULLY- with sharp nippers, like you would a parasitic growth or tumor,
and the meters could care less about the procedure.

They work great and no ESR zap risk or desolder heat dramas on the board by doing it the recommended ways,
so no more leakers, crusty brown beards or partial shorts to aid battery hogging to lose sleep over  :=\

Thanks Fluke Supp?ort for suggesting I buy two new 'upgrade' meters  :-DMM :-DMM  if not taking the overpriced service route   :o

like W0W, one would never have thought of that option!  ::)

Black Phoenix:

--- Quote from: Electro Detective on October 18, 2019, 09:03:35 am ---
Thanks Fluke Supp?ort for suggesting I buy two new 'upgrade' meters  :-DMM :-DMM  if not taking the overpriced service route   :o

like W0W, one would never have thought of that option!  ::)



--- End quote ---

Well I don't censor them. In reality they provide you with a repair or two new upgrade DMM maintaining the functionality of keeping the date and time when removing the batteries. They would not give you a alternative were they are going to cripple one of the functionalities by removing a component.

Since the equipment it's yours because you paid you can do whatever you want with it, and that was what you've done.

I'm not defending them, yes they should had found a different way to keep the info by other means, as a battery in a compartment under the battery compartment, in a different slot, plugged with a cable to the main board instead of the super capacitor who looked like a good idea in the start and then we saw what happened.
mr.fabe:

--- Quote from: Terry01 on October 17, 2019, 06:56:41 am ---I use Energizer lithium in all my meters, Fluke 289 included and never had a problem. They last a long time and no leaks so far!

--- End quote ---
Panasonic Eneloop (Rechargeable NiMH) works well with zero issues to report.
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