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Products => Test Equipment => Topic started by: akg on June 16, 2017, 10:35:27 am

Title: Fluke 3000 FC
Post by: akg on June 16, 2017, 10:35:27 am
Hi everyone.

First,sorry for my english and thanks for the amazing forum and all the people participate on it :clap:.

I want ask, what do you understand, about this paragraph of the fluke webpage?
(http://i.imgur.com/qzrdB4f.jpg)

I understand i can connect my fluke3000 Fc to my laptop an do logging, analysis and diagnosis,do you?

If i´m wrong, please let me know, whit a reply, please.. :)

Well, you can logging the data from the multimeter to mobile or tablet, you need only download the APP and turn on bluetooth (with some restrictions), for the laptop you cannot do the same, you need buy a bluetooth adapter (Fluke pc3000 FC).

OK, i bought it.........and surprise.....you cannot log any data from the multimeter, you only can view live values, and capture a graph (image.png) |O

(http://i.imgur.com/MeMNsLBb.jpg)(http://i.imgur.com/dBoMZbIb.png)  :rant: :wtf:

I contact with the fluke support........and the answer is.........Fluke 3000 FC True-RMS Wireless Multimeter has no memory!!!!!  :wtf:

If i can view the data in my laptop why i cannot log, i don´t need memory for my multimeter. |O

What your opinions about this.

THKs Again
Title: Re: Fluke 3000 FC
Post by: Fungus on June 16, 2017, 11:18:19 am
It's a wireless multimeter, not a logging multimeter.  :popcorn:
Title: Re: Fluke 3000 FC
Post by: PA0PBZ on June 16, 2017, 11:27:30 am
He wants to log the data on the laptop as advertised by Fluke (see the big red Arrow above)

@akg, have you seen this?

http://en-us.fluke.com/community/fluke-news-plus/logging-with-cnx-pc-sw3000.html (http://en-us.fluke.com/community/fluke-news-plus/logging-with-cnx-pc-sw3000.html)
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 11:55:06 am
He wants to log the data on the laptop as advertised by Fluke (see the big red Arrow above)

@akg, have you seen this?

http://en-us.fluke.com/community/fluke-news-plus/logging-with-cnx-pc-sw3000.html (http://en-us.fluke.com/community/fluke-news-plus/logging-with-cnx-pc-sw3000.html)

Thanks for the reply.
No options for the multimeter

(http://i.imgur.com/GrZjFe6.jpg)
Title: Re: Fluke 3000 FC
Post by: Fungus on June 16, 2017, 12:32:08 pm
He wants to log the data on the laptop as advertised by Fluke (see the big red Arrow above)

Anything that can receive the values can also log them, sure.

The meter itself has no memory though.


Title: Re: Fluke 3000 FC
Post by: alm on June 16, 2017, 12:47:24 pm
Sounds like the person on the other end misunderstood your question to mean stand-alone logging. I would ask them how to do this with your meter:
Quote
The pc3000 FC Adapter and Software wirelessly collects up to 65,000 sets of time stamped min/max/avg readings from FC remote modules.
Quote from http://en-us.fluke.com/products/all-accessories/fluke-pc3000-fc-wireless-pc-adapter.html#overview (http://en-us.fluke.com/products/all-accessories/fluke-pc3000-fc-wireless-pc-adapter.html#overview)
Title: Re: Fluke 3000 FC
Post by: PA0PBZ on June 16, 2017, 12:52:13 pm
I think you have the wrong adapter, the CNX version has internal memory:

http://en-us.fluke.com/products/all-accessories/fluke-cnx-pc3000-pc-adapter.html (http://en-us.fluke.com/products/all-accessories/fluke-cnx-pc3000-pc-adapter.html)

Hmm, so does the other one... ?
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 12:58:33 pm
Anything that can receive the values can also log them, sure.
Thanks for reply,
No, with the Fluke software can´t log any data, if you mean i can use other software, please can you say.

The meter itself has no memory though.

what's matter?


Sorry again for my english.
Title: Re: Fluke 3000 FC
Post by: Wytnucls on June 16, 2017, 01:34:48 pm
The meter, like the PC is just a terminal which can display the readings received from several modules.
If you need to work with the saved module data on your computer, you need to download it directly from the memory in each module. Save the files in a .csv format on your computer.

If you don't have logging modules, the PC software provided can only display readings received from the meter and generate a graph from the data, as you showed.
If you could decode the stream of data from the meter, it may be possible to log the data into a third party software.
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 02:00:11 pm
The meter, like the PC is just a terminal which can display the readings received from several modules.
If you need to work with the saved module data on your computer, you need to download it directly from the memory in each module. Save the files in a .csv format on your computer.

If you don't have logging modules, the PC software provided can only display readings received from the meter and generate a graph from the data, as you showed.
If you could decode the stream of data from the meter, it may be possible to log the data into a third party software.


Thanks for the reply.
Ok, for my you are right, but here have the problem, becouse in advertising of the webpage didn't say (see in my first post)

If i can´t log with multimeter, why they say.
"Add your laptop and go from logging to analysis and diagnosis"

This is fake advertising.

Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 02:07:34 pm
H
I think you have the wrong adapter, the CNX version has internal memory:

http://en-us.fluke.com/products/all-accessories/fluke-cnx-pc3000-pc-adapter.html (http://en-us.fluke.com/products/all-accessories/fluke-cnx-pc3000-pc-adapter.html)

Hmm, so does the other one... ?
Sorry i missed your reply, no, is the same multimeter without memory, i think.

http://en-us.fluke.com/products/digital-multimeters/fluke-3000-fc-wireless-multimeter.html (http://en-us.fluke.com/products/digital-multimeters/fluke-3000-fc-wireless-multimeter.html)
CNX version isn't compatible with mine.


Title: Re: Fluke 3000 FC
Post by: todd_fuller on June 16, 2017, 02:11:37 pm
Might check out sigrok. It's an open source signal analysis tool set. It supports a few Fluke DMMs. I'm not sure the FlukeView Forms is really that great an application.
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 02:28:42 pm
Might check out sigrok. It's an open source signal analysis tool set. It supports a few Fluke DMMs. I'm not sure the FlukeView Forms is really that great an application.

Thanks, for the info, i´ll try.

Again, for my the point is, i don´t like the fake advertising info.
Title: Re: Fluke 3000 FC
Post by: todd_fuller on June 16, 2017, 03:52:28 pm
Might check out sigrok. It's an open source signal analysis tool set. It supports a few Fluke DMMs. I'm not sure the FlukeView Forms is really that great an application.

Thanks, for the info, i´ll try.

Again, for my the point is, i don´t like the fake advertising info.

I agree... I recently picked up a Fluke 287 and the wireless dongle. They seem to blur the functionality of the phone app and the FlukeView Forms app to make it sound like they're both more capable than they really are. Of course, you don't know this until you already have it in hand.
Title: Re: Fluke 3000 FC
Post by: PA0PBZ on June 16, 2017, 04:59:08 pm
I still think there is something wrong. In the datasheet of the PC3000 FC it says:

Fluke pc3000 FC Adapter and Software

Fluke 3000 FC Wireless Test Tools show real-time measurements from remote modules up to 20 meters away on your PC
Fluke FC wireless test tools work together to help you troubleshoot faster.
The pc3000 FC Adapter and Software help you understand the information you measure.
When you need to get information back to a PC the pc3000 FC Adapter and Software wirelessly collects up to 65,000 sets of
time stamped min/max/avg readings from FC remote modules.

Software can display live readings from up to six modules simultaneously. Allows custom logging intervals and custom names for modules.
Includes Windows SW3000 software.

So the adaptor should be able to log the data, not the multimeter. Could it be that there is something wrong in your setup or using the wrong software?
Title: Re: Fluke 3000 FC
Post by: serggio on June 16, 2017, 05:34:26 pm
The meter, like the PC is just a terminal which can display the readings received from several modules.
If you need to work with the saved module data on your computer, you need to download it directly from the memory in each module. Save the files in a .csv format on your computer.

If you don't have logging modules, the PC software provided can only display readings received from the meter and generate a graph from the data, as you showed.
If you could decode the stream of data from the meter, it may be possible to log the data into a third party software.


Thanks for the reply.
Ok, for my you are right, but here have the problem, becouse in advertising of the webpage didn't say (see in my first post)

If i can´t log with multimeter, why they say.
"Add your laptop and go from logging to analysis and diagnosis"

This is fake advertising.
Probably not.
If you want logging to PC, you need Fluke ViewForm SW and ViewForm by CNX pc3000 / pc3000 FC PC adapter. Your meter supported into ViewForm SW.
I do not see any drivers for pc3000 FC PC adapter, and do not understand why Fluke not so clear here, and have so stupid politic about their PC applications - no developing application, no concurrency and etc.. but you can try this device for Bluetooth to Virtual COM port adapter https://www.lairdtech.com/products/bt900-us (https://www.lairdtech.com/products/bt900-us)
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 06:03:51 pm
I still think there is something wrong. In the datasheet of the PC3000 FC it says:

Fluke pc3000 FC Adapter and Software

Fluke 3000 FC Wireless Test Tools show real-time measurements from remote modules up to 20 meters away on your PC
Fluke FC wireless test tools work together to help you troubleshoot faster.
The pc3000 FC Adapter and Software help you understand the information you measure.
When you need to get information back to a PC the pc3000 FC Adapter and Software wirelessly collects up to 65,000 sets of
time stamped min/max/avg readings from FC remote modules.

Software can display live readings from up to six modules simultaneously. Allows custom logging intervals and custom names for modules.
Includes Windows SW3000 software.

So the adaptor should be able to log the data, not the multimeter. Could it be that there is something wrong in your setup or using the wrong software?

Hi, pc3000 FC is only capable of download data and config log parameters from modules, i have iflex AC current module, and i tested.

http://en-us.fluke.com/products/clamp-meters/fluke-a3001-fc-wireless-iflex-ac-current-module.html (http://en-us.fluke.com/products/clamp-meters/fluke-a3001-fc-wireless-iflex-ac-current-module.html)

Can log data without anything else, them connect to laptop and donwload data.
You can´t log data from iflex to laptop, same "fail" of multimeter.
All of this with the SW "Fluke Connect Software."
http://download.fluke.com/software/FlukeConnect/Fluke_SW3000FC_1_0_1_30.exe (http://download.fluke.com/software/FlukeConnect/Fluke_SW3000FC_1_0_1_30.exe)
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 06:22:07 pm
Here some photos, for entertainment.

(http://i.imgur.com/2Jms2Jl.jpg)
(http://i.imgur.com/GWKSQIp.jpg)
(http://i.imgur.com/NAlSyMo.jpg)
Title: Re: Fluke 3000 FC
Post by: serggio on June 16, 2017, 06:27:34 pm
Hi, pc3000 FC is only capable of download data and config log parameters from modules, i have iflex AC current module, and i tested.
How your pc3000 FC PC adapter present in your OS devices? As Bluetooth or as Virtual COM Port? If they use FTDI 232RQ, it should be supported as virtual COM port by FTDI driver.
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 06:33:13 pm
Hi, pc3000 FC is only capable of download data and config log parameters from modules, i have iflex AC current module, and i tested.
How your pc3000 FC PC adapter present in your OS devices? As Bluetooth or as Virtual COM Port? If they use FTDI 232RQ (obsolete), it should be supported as virtual COM port by FTDI driver.

as virtual COM Port.
Title: Re: Fluke 3000 FC
Post by: serggio on June 16, 2017, 06:34:24 pm
Then just download Fluke ViewForm from torrent and enjoy logging   ;D
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 07:14:32 pm
 |O |O |O pc3000 FC ......not compatible...... |O :rant: :wtf:

(http://i.imgur.com/FqqxRRD.jpg)
Title: Re: Fluke 3000 FC
Post by: serggio on June 16, 2017, 07:16:42 pm
Should be... What version you installed?
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 07:38:07 pm
???????
(http://i.imgur.com/LYrsdQC.jpg)
(http://i.imgur.com/ERcagjp.jpg)
Title: Re: Fluke 3000 FC
Post by: serggio on June 16, 2017, 07:51:00 pm
update it up to the latest one http://en-us.fluke.com/support/software-downloads/flukeview-forms-software-updates.html (http://en-us.fluke.com/support/software-downloads/flukeview-forms-software-updates.html)
Title: Re: Fluke 3000 FC
Post by: akg on June 16, 2017, 08:16:48 pm

update it up to the latest one http://en-us.fluke.com/support/software-downloads/flukeview-forms-software-updates.html (http://en-us.fluke.com/support/software-downloads/flukeview-forms-software-updates.html)


update 3.8.304 same error |O |O

which version do you have?
Title: Re: Fluke 3000 FC
Post by: serggio on June 16, 2017, 09:09:57 pm
Same version. Not demo SW. I do not understand what your screen shot language saying
Title: Re: Fluke 3000 FC
Post by: akg on June 17, 2017, 07:44:32 am
Hi serggio, the screen shot say " adaptor FLUKE pc 3000 FC (V01.02.00) isn´t compatible with this version of FLUKEView Forms..."

I have this dll on my c:\.........\flukeviewforms\instruments\ folder, all same version (3.8.304), do you have anything different..

(http://i.imgur.com/00JwNru.jpg)

Thanks in advance.
Title: Re: Fluke 3000 FC
Post by: serggio on June 17, 2017, 10:07:17 am
Hi,
My DLL list the same.
I can't check pc3000 FC, because I do not have it.
Strange that Fluke included it in to the ViewForm SW.
When I choose 3000 FC or CNX 3000 FC, SW initialized transfer at 115 200 bps thru COM port and send only one command - ID.

You can check your meter response thru Hyperteminal or Tera Term at same port settings.
Use standard commands:
ID - Returns model, serial number, and software version information.
QM - Query primary measurement displayable value.
QDDA - Query Displayed Data

Hope you use not demo version SW. Demo version not allow connection to devices.

(at my screenshot my channel mentioned as RX, but this is just channel setting in my scope. Really this is TX line)
Title: Re: Fluke 3000 FC
Post by: akg on June 17, 2017, 10:43:12 am
Hi, with terminal only can see pc3000 FC,  not the multimeter.

"CR:Ack=0:ID:FLUKE PC3000FC, V01.02.00,0"


Hope you use not demo version SW. Demo version not allow connection to devices.

any idea, how i can check if demo or not?

Thanks alot for your help!!!!!
Title: Re: Fluke 3000 FC
Post by: serggio on June 17, 2017, 10:49:02 am
I have no idea how, instead only connect trusted device to your PC. (any supported DMMs)
Or contact Fluke and ask them why they added pc3000 FC adapter at their SW?

So, have you connected your meter to pc3000 FC adapter and what QM command return?
Title: Re: Fluke 3000 FC
Post by: akg on June 17, 2017, 11:19:00 am
So, have you connected your meter to pc3000 FC adapter and what QM command return?

Return nothing, but you put me in the right way.....i think :-+

sniffer com port  >:D

Code: [Select]
000000: ri
000001: id
000002: CR:Ack=0:ID:FLUKE PC3000FC,V01.02.00,0
000003: rfsm 1
000004: CR:Ack=0:RFSM:Radio On Master
000005: RE:M
000006: ri
000007: id
000008: CR:Ack=0:ID:FLUKE PC3000FC,V01.02.00,0
000009: rfsm 1
000010: CR:Ack=0:RFSM:Radio On Master
000011: RE:M
000012: rfdis
000013: CR:Ack=0:RFDIS
000014: ME:S
000015: ME:D:010000000000
000016: rfebd 01 0
000017: CR:Ack=0:RFEBD
000018: ME:R:S#=01:DCC=012:PH=64
000019: rfebd 02 0
000020: CR:Ack=2
000021: rfebd 03 0
000022: CR:Ack=2
000023: rfebd 04 0
000024: CR:Ack=2
000025: rfebd 05 0
000026: CR:Ack=2
000027: rfebd 06 0
000028: CR:Ack=2
000029: rfgsid 01
000030: CR:Ack=0:RFGSID

I begin to collect data to see what can i do...