Hello I recenty bought Hantek brand osiloscope and I want to update frimware version to latest but when I plug the usb stick to front port, my ossiloscope didnt recognized usb also when I try connect ossiloscope via usb cable to my pc its show up on the screen but pc not recognizeing osiloscope .I have a laptop and there is no usb 2.0 port.
Btw usb stick specs 16GB mem and I think its usb 2.0