Products > Test Equipment
Hantek DSO5202B Unresponsive After Boot to Scope Grid Display
(1/4) > >>
dave_n_s:
Title says it all, just about.

Out of warranty Hantek scope that appears to boot nicely, then freezes as soon as grid displayed, with several buttons illuminated in a reasonable way, but completely unresponsive.

I shot Hantek support an email, they asked for a video of it doing and replied back "hardware fault"

I'd have suspected corrupt firmware, but of course it won't recognise a USB stick containing it, on boot.

We're competent EEs, well equipped with other high end scopes but prefer not to dive in without documentation.

Guidance would be most appreciated

Thanks!
//Matt//:
I think that a software issue is more likely than a hardware fault but you never know.  :-// :-BROKE It's a tricky situation since the USB can't get recognised. It may be helpful if you post the video that you sent to Hantek.
dave_n_s:
Good idea.

The video is here:

https://www.dropbox.com/s/ktgzd4rdkbaz2fu/VID_20190416_173302.mp4?dl=0

//Matt//:
To me that looks like a software issue. I don't believe that it could be caused by a hardware fault since it does boot. Did you update the firmware or attempt to hack it or something like that. I think that your suspicion of corrupted firmware seems likely.
dave_n_s:
No, my software days ended with Fortran IV and assembler in the early 80's :-)

It was an ebay purchase that worked properly and then stopped working for no obvious reason.

Didn't try an update and now can't
Navigation
Message Index
Next page
There was an error while thanking
Thanking...

Go to full version
Powered by SMFPacks Advanced Attachments Uploader Mod