Products > Test Equipment

Help! oscilloscope dead on arrival?

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Enry511:
This is encouraging, but it's sunday now so i have to wait till a business day for the reply and yea it was marketplace

S. Petrukhin:

--- Quote from: Enry511 on November 15, 2020, 12:41:15 pm ---This is encouraging, but it's sunday now so i have to wait till a business day for the reply and yea it was marketplace

--- End quote ---

Don't worry. Rigol is a decent company, they do not have the task to sell a marriage to a buyer and deceive him. I think they will replace without question, just follow the rules and procedure.

In the meantime, try holding down the "RUN/STOP" or "SINGLE" button when you turn it on (I don't remember exactly which one, try both in turn). This will allow you to set the default firmware and reset it to the factory state.

trmntr:
Enry511, Greetings! How was your problem solved in the end?

wasedadoc:

--- Quote from: trmntr on October 08, 2022, 06:49:01 am ---Enry511, Greetings! How was your problem solved in the end?

--- End quote ---
Enry511 has not logged in to the forum since December 2020. Do not hold your breath waiting for a reply.

S. Petrukhin:

--- Quote from: wasedadoc on October 08, 2022, 08:53:07 am ---
--- Quote from: trmntr on October 08, 2022, 06:49:01 am ---Enry511, Greetings! How was your problem solved in the end?

--- End quote ---
Enry511 has not logged in to the forum since December 2020. Do not hold your breath waiting for a reply.

--- End quote ---
:-DD

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