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How long do you think Aglient scope upgrade paths will be available?

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seb1982:
Hi!

I'm thinking of buying my first oscilloscope, and I have to say that as someone new to the hobby, I've been somewhat amazed by how the (still bloody expensive) "cheap" product manufacturers seem perfectly happy to rip customers off with substandard products.  And how the "decent" manufacturers are happy to slap their label on a piece of Chinese crap and charge three times the price for it.  How on earth is it acceptable?!  >:(

Anyway, that said, I've decided to save up for a decent mid range scope, and I particularly like the Agilent 2000 X-series with the brilliantly comprehensive upgrade paths (70-200MHz, DSO to MSO), meaning that I can spend more money on it as and when I need the features.  And the 50,000 waveform rate gives me a funny feeling in my trousers!  ;)

I was just wondering if anyone knew how long companies like Aglient keep upgrade paths available on the whole - does it tend to be for only as long as the model is manufactured, or do they continue to support them for some years?  I really have no idea.

Anyway, I've rambled on for long enough - thanks everyone!

jpb:
My guess would be that they will support the software changes for a long time as they only have to provide keys and make money. This covers all the changes to the 2000X series I think including the bandwidth upgrades.

They may put more of a time limit on changes that require factory alteration such as upgrading a 3000X from 500MHz to 1GHz.

Bored@Work:
If they haven't made an official commitment (I didn't check if Agilent has or hasn't) they can withdraw that offer at any time, maybe only limited by some local laws. I.e. if a frigging MBA has a bad hair day the offer might be withdrawn.

Even with a commitment a company might have the balls and withdraw the offer, when some frigging MBA's Excel sheet tells him or her it is cheaper to piss off a few customers than to keep up the offer.

In general, I don't buy because of extensibility. I learned that lesson the hard way decades ago with PCs. A device must have everything I need right when buying, and the price must be right for that feature set. I rate extensibility with exactly $0, and I am not willing to pay extra for it.

mikeselectricstuff:
I think the 6000 series is something like 10 years old now & still supported - a lot of investment goes into a new design so they're not going to replace it any time soon.
As mentioned above, as many upgrades are software, they no longer have the issue of parts stock etc.

Wuerstchenhund:

--- Quote from: Bored@Work on April 01, 2013, 05:43:21 pm ---If they haven't made an official commitment (I didn't check if Agilent has or hasn't) they can withdraw that offer at any time, maybe only limited by some local laws. I.e. if a frigging MBA has a bad hair day the offer might be withdrawn.
--- End quote ---

That's true. The other question is how much the upgrades will cost. For example, a bandwidth upgrade may look attractive today but say in four or five years it's much more likely to be cheaper to just sell the scope and buy the successor model with the features that are needed.


--- Quote ---In general, I don't buy because of extensibility. I learned that lesson the hard way decades ago with PCs. A device must have everything I need right when buying, and the price must be right for that feature set. I rate extensibility with exactly $0, and I am not willing to pay extra for it.
--- End quote ---

I fully agree. I buy kit with the options I think need over the whole usage period, and after that the scope most likely will be replaced anyways.

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