Products > Test Equipment
How to fix a SDS1104X-E that hangs or freezes?
kimera:
help me please my SDS1104X-E that hangs or freezes. i'm Press and hold the power button.
new start can use 5 min It starts to have slow, sluggish, and unusable food. How can I fix this? There is no dealer in my country. I recorded a video at the link below.
https://www.youtube.com/shorts/v2pJG0coc-s
1104x.mp3 (598.36 kB - downloaded 21 times.)
Thank you
TomKatt:
Hopefully someone like tautech will jump in here - I haven't seen many reports of this kind of trouble on the SDS1000X-E series...
tautech:
--- Quote from: kimera on July 11, 2024, 12:01:02 pm ---help me please my SDS1104X-E that hangs or freezes. i'm Press and hold the power button.
new start can use 5 min It starts to have slow, sluggish, and unusable food. How can I fix this?
--- End quote ---
Remove all probes and any other cables LAN, BNC etc.
Fresh power ON.
Press Default to return Factory settings.
Update firmware from old version installed.
First install the latest OS.
https://int.siglent.com/upload_file/zip/firmware/Oscilloscope/SDS1xx4X-E_EN.zip
It is done at boot when the update files are in the root folder of a USB stick.
Instructions are in the download package.
Then install the latest firmware.
https://int.siglent.com/upload_file/zip/firmware/Oscilloscope/SDS1xx4X-E_V6.1.37R17_EN.zip
This is a different process, unzip the download and move to USB stick.
Fit to scope then navigate to the ADS file from the Update menu in Utility.
After some 20-30mins of operating time, run the Self Cal procedure.
Report here the outcome.
kimera:
--- Quote from: tautech on July 11, 2024, 01:42:08 pm ---Remove all probes and any other cables LAN, BNC etc.
Fresh power ON.
Press Default to return Factory settings.
Update firmware from old version installed.
First install the latest OS.
https://int.siglent.com/upload_file/zip/firmware/Oscilloscope/SDS1xx4X-E_EN.zip
It is done at boot when the update files are in the root folder of a USB stick.
Instructions are in the download package.
--- End quote ---
Automatic update doesn't work
https://youtu.be/x9GE6hDPNRY
usb file:
tautech:
USB stick must be 8 or 32GB, and FAT32 4k cluster formatted.
See PDF.
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