My Micsig received an update today! (19 June 2021)

[Micsig_support]

are  you using in automotive diagnostic area?

Myself no. But is the € difference in any specific software that comes with the scope?

software and accessories are different.

[Attorney]

Anyone know if the STO1104C is field-upgradable to a STO1104E which has more memory depth? 

Paul

[Micsig_support]

STO1104C and STO1104E, their hardware is not same, so they can not upgrade.
So sorry.

[Attorney]

JL, many thanks for the quick reply.

Paul

[electr_peter]

In the "AppMarket", the newest "Smart Oscilloscope" version is now 1.0.112 (previously 1.0.108). Update went smoothly, did not notice any changes at first glance. This is for STO1104E, possibly other models as well.

[electr_peter]

It seems that both "App market" and "SW update" fails to find a connection (network error), although browser works on Wi-Fi. Previously it showed that not updates are available.
Can anyone check this on STO1104E?

[Pfriemler]

As expected, same here. STO1104C. "network error", no connection to market, Browser and downloads from MicSig (manuals) no problem.
WTF are they doing?

[Silicium81]

Hello,
Same for me, with my brand new STO1104C I cannot access AppMARKET with 'network is error'

[Pfriemler]

>5 days and no reaction @MicSig?

... with my brand new STO1104C I cannot access AppMARKET with 'network is error'

This is really bad  'cause you will not be able to install FTP-Server (for downloading screenshots from scope) and the office suite (PDF display), two things I would really miss on my scope.
It's time to find a sideload mechanism. Maybe app installing via USB works für MicSig certified apps, at least. Did not try it yet.

[Silicium81]

Yes, I do not have access to the FTP ... I hope that MICSIG will solve the problem of access to their server!

If I have access to an original MICSIG APK file, I can try to install with USB.

[Fungus]

'network is error'

I got the same thing.

Maybe they're beefing up the server to cope with the big update. 

[Silicium81]

I contacted the micsig support: response:

The reason is we are updating our new website, so the web server can not work now.

your scope working is fine.

Micsig support

Wait and see 

[Micsig_support]

Hello，

Due to we are updating our website, so the web serve working is not stable sometimes. I forwarded this info to our IT , and hope them can solve this question soon.

Recently, there is no firmware to be released. do not be worry.

Micsig support.

[Pfriemler]

If I have access to an original MICSIG APK file, I can try to install with USB.

This is why I want my Total Commander have installed.

I contacted the micsig support ...

just what I was about to do, but "hold on, help is on the way"

Due to we are updating our website, so the web serve working is not stable sometimes. I forwarded this info to our IT , and hope them can solve this question soon.

"not stable", hm. This service isn't existing at all, I think. Or some kind of firewall prevents our devices  from calling home.

Recently, there is no firmware to be released. do not be worry.

This is not the point, I said.
There are a (very) few but nevertheless useful tools missing on new scopes and the app store ist the only way to get them - as long as MicSig does not offer the apk files otherwise.

No new firmware? nothing in sight from Fungus' brilliant suggestions?
No app sideload?
Not even an autorun of the ftp server?
Please!

[Silicium81]

Good news today 
Access to the Appmarkett is functional for me today with an update for smart Oscilloscope 

[Fungus]

Good news today 
Access to the Appmarkett is functional for me today with an update for smart Oscilloscope 

Yep. Working again but no updates for me.

What version is your "Smart Oscilloscope"? I have 1.0.112.

(touch "Smart Oscilloscope" in the app store to see the version)

[Silicium81]

Version 5.1.0.112 after update.

How long is the startup time for you?
For me (ATO1104C), 25s for the office and 50s to be operational.
I also have an error message for launching UserGuide ... (This error is unrelated to the update)

[Pfriemler]

What version is your "Smart Oscilloscope"? I have 1.0.112.
(touch "Smart Oscilloscope" in the app store to see the version)

Although they named it "current version", it's the version of the app in market. Goto settings - apps - change to "all" and search for "Oscillope" (not "Smart...") to check the installed version. Mine is 1.0.108, and the app store shows me 1.0.112, too.

I also have "Unfortunately, UserGuide has stopped" message twice at every boot, only two days ago there was nothing like this. I messed around with the user guide two weeks ago since the file manager listed two copys, renamend one, but no errors.

What do you get when calling "Help & Feedback" in "WPS Office"?
I find some "WPS Office" processes running, like autostart. Maybe the error message has something to do with the WPS Office.

[Silicium81]

Thanks for the feedback, there are at least two of us!
Same for me, the error message that appears twice was not present two days ago ...
How quickly does your scope start? Is it as long as mine?

[Pfriemler]

How quickly does your scope start? Is it as long as mine?

Yes. Sometimes I think it varies, but always missed to measure it.
Take a look at my former post where I compared two micsigs:
https://www.eevblog.com/forum/testgear/the-attempt-of-a-micsig-(as)to11xx-general-purpose-thread-)/msg3609570/#msg3609570

[Pfriemler]

I also have "Unfortunately, UserGuide has stopped" message twice at every boot, ,,,

Just did all updates offered in AppMarket (including "UserGuide"!) - no more errors.

[bogdan546]

 I have the same problem  "Unfortunately, AppMarket has stopped"

[Pfriemler]

uups... this ist not the same. "<App> has stopped" is a crash notify. Sometimes cleaning the <app> data can solve this problem. No idea if it is useful here or not, at least it's possible to do. My app market version is 1.0.47.
Just checked: Everything works, but the App Market states "network error" just as:

It seems that both "App market" and "SW update" fails to find a connection (network error), although browser works on Wi-Fi.

Maybe they're messing around with their servers:

Due to we are updating our website, so the web serve working is not stable sometimes. I forwarded this info to our IT , and hope them can solve this question soon.

and

How quickly does your scope start? Is it as long as mine?

just now to desktop in 25s and scope's running 36s after pushing the power button. I am happy with that!

[electr_peter]

App market shows it has no connection. This happened before when MicSig changed something in server configuration, later connection came back. IIRC user manual was updated last time.

[skander36]

Today, 10 March , AppMarket still show "network is error" message.
Micsig what is happened?