Products > Test Equipment
Issues with Tequipment
bdunham7:
--- Quote from: unmaker on July 10, 2024, 07:12:11 pm ---This was back in 2020 so maybe things have changed in the last couple of years :-//
--- End quote ---
The company was sold to Test Equity in 2022. These situations almost seem as if someone there is personally offended by customers having issues.
unmaker:
--- Quote from: bdunham7 on July 10, 2024, 09:38:36 pm ---
--- Quote from: unmaker on July 10, 2024, 07:12:11 pm ---This was back in 2020 so maybe things have changed in the last couple of years :-//
--- End quote ---
The company was sold to Test Equity in 2022. These situations almost seem as if someone there is personally offended by customers having issues.
--- End quote ---
What do you mean by "these situations"?
bdunham7:
--- Quote from: unmaker on July 10, 2024, 09:49:26 pm ---What do you mean by "these situations"?
--- End quote ---
The ones described by the OP and KungFuJosh where there is an issue with product and the response is unhelpful and confrontational. Maybe they hired some reps that used to work in the airline industry.
KungFuJosh:
--- Quote from: bdunham7 on July 10, 2024, 10:37:47 pm ---
--- Quote from: unmaker on July 10, 2024, 09:49:26 pm ---What do you mean by "these situations"?
--- End quote ---
The ones described by the OP and KungFuJosh where there is an issue with product and the response is unhelpful and confrontational. Maybe they hired some reps that used to work in the airline industry.
--- End quote ---
My issue with them was in 2018. It sounds like they got worse since then. They were so special that they told me I would get a 25% restocking fee if I shipped it back in the manufacturer's packaging...the same packaging they used to send it to me in the first place.
Part of my issue with them was they tried to sell me an open box scope as new.
unmaker:
--- Quote from: bdunham7 on July 10, 2024, 10:37:47 pm ---
--- Quote from: unmaker on July 10, 2024, 09:49:26 pm ---What do you mean by "these situations"?
--- End quote ---
Maybe they hired some reps that used to work in the airline industry.
--- End quote ---
:-DD
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