blueskull, in addition to nctnico's suggestion I would take a look at this one as well. 20ns/div in RIS (ETS) mode, manufacturer refurbished with passive probes.
That's actually not a bad offer! The WaveRunner 6000A Series are great high end scopes, as you said it can do ETS (RIS, 200GSa/s), and this one even seems to come with the Jitter and Timing Analysis package (JTA2), Master Analysis package (XMATH) and a few other goodies. JTA2 is a great toolset and with it you can even do jitter measurements and eye diagrams in real-time mode. The built-quality is also top-notch.
Here's the datasheet:
https://www.testwall.com/wp-content/uploads/2015/09/LECRO_WAVERUNNER43159.pdfI believe LeCroy still offers warranty for these scopes if so desired.
(perhaps with that I get to Wuerstchenhund's good side again )
I have
sides?
I only wish I was able to cough up that kind of money with my hobby...
If the seller would ship to the UK then I'd be really tempted to make him an offer but its U.S> only
I considered this one seriously, and apparently this is the only 10Gsps model I can afford, but it is just too big.
It's actually not that big, have a look at the datasheet. The WR6000 looks bigger on pictures than it really is (I was surprised how small it was when I first saw one in real life). It's certainly a bit deeper than the Rigol, but smaller in other dimensions.
I seriously doubt you'll find a better debugging scope for that money. Even a DSO7104 (which is a good scope) can't match that.
I will give Rigol some more time to solve this.
As others said, if they can't fix it now then you're better off returning it. If it's a defect then Rigol should repair it, if its a (another) firmware issue then I'd return it because if they haven't fixed it in all these years that thing is on the market then it's unlikely they do it now.