Products > Test Equipment

Keithley DMM7510, SMU 2450 & 2460 problems

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Sparky:
@HighVoltage, since you have some Keithley equipment too I just wanted to point out this problem I've discovered with the 2450.

I wonder if you can verify, perhaps with your 2460 also?

HighVoltage:
Since the last few years and latest firmware update I had no more problems with either one of my Keithley's

I posted my results in the other thread

YetAnotherTechie:

--- Quote from: HighVoltage on April 24, 2021, 06:06:24 pm ---Since the last few years and latest firmware update I had no more problems with either one of my Keithley's

I posted my results in the other thread

--- End quote ---
Bad screen on the top right instrument?

HighVoltage:

--- Quote from: YetAnotherTechie on April 24, 2021, 09:36:42 pm ---Bad screen on the top right instrument?

--- End quote ---

No, the refresh rate of the DMM7510 is so fast that the camera was too slow.

Sparky:
Hi all, I know this is an old thread but it seems most appropriate to continue here.

I began encountering a "blue screen of death" on my Keithley 2450 SMU, running the latest FW, and I don't see this particular error mentioned previously:

FW v01.07.12
PC=00151180

This happens randomly but often enough that I'm wondering if anyone else encounters it...maybe I have a hardware problem?

My sequence of steps is:
1. Power on; system boots normally.
2. Select "Quickset" > "Power Supply"
3. Settings: 4V, 1A, 2-Wire Sense
4. Blue screen

The problem might not be related to the above sequence of button presses; that's just how I've been encountering it recently.

A power cycle, waiting a few seconds, and then power back on seems to clear the problem and the SMU works fine as far as I can tell.

Any advice on the best way to reach out to Tektronix/Keithley support about it?

I will update with any information/resolution that I find.

Thank you!

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