Products > Test Equipment
Keysight (lack of) calibration & other services
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TimFox:
Here in the American Midwest, we have cicadas this year, drowning out the crickets.
rf-messkopf:

--- Quote from: bdunham7 on August 04, 2021, 01:45:08 pm ---I'm still working on the spare parts angle.  If anyone knows of an R&S distributor willing to take an order for one rear foot (p/n 1096.2493.00 drawing # 5063  "RUECKWANDFUSS 50MM", a rear foot assembly) let me know.

--- End quote ---

No idea about US distributors, but I heard the other day that someone successfully ordered trim parts from Datatec (https://www.datatec.de/). So far I've only bought new kit from them, but they have been very quick and helpful. Another option in Germany would be Sky Messtechnik (https://www.sky-messtechnik.de/), as was suggested above.

According to https://www.rohde-schwarz.com/us/service-support/service-sales-locator/distributor-locator_253996.html, an option in the US could be ConRes (https://www.conrestestequipment.com/). I actually bought used R&S equipment (ex rental) from them. Sometimes this turns out to be cheaper than buying local, despite shipping costs and import duties.
bd139:
I think Keysight lawyers must be on holiday  :popcorn:
Uky:
As a member of the group that handled procurement requirements at the university where I worked,
I was able to have a paragraph included in the rules that clearly stated that under no circumstances should any instrument we purchased
have embedded or application software that had (extra/additional) license costs associated with it. Ie: The features included when purchased should be perpetual
without any need for annual license renewal even if such procedure was free of charge.

wolfy007:
I know in Australian education sector we definitely look at costs now with tightening budgets and covid hurting income. As I work worked for the Engineering and Information Sciences faculty, I have been asked by and seen many lecturers/supervisors/researchers looking to reduce costs, and having annual 'rental' agreements will definitely hurt a companies options in being picked as an equipment source.

I now work for the Universities central IT group, but once again here we are looking at any cost saving we can make. I know in arts one group that moved from Adobe Photoshop to Affinity Photo in a bid to reduce annual costs as another example.
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