Keysight Community Discussion Forums - "Discontinued"

[unseenninja]

All that information, just dumped to /dev/null

The destruction of HP's venerable test equipment business continues apace. 

[gslick]

"AI-curated technical assistance and digital self-help"

[nctnico]

"digital self-help"

Why does this sound like 'visit your favourite pr0n website' ?

[BillyO]

Bill and Dave are rolling in their graves.

[floobydust]

Last year:
“Despite near-term macro challenges, Keysight’s diversified business, strong customer engagement through our differentiated solutions portfolio, and durable operating model give us confidence in our ability to capitalize on the long-term secular growth trends of our markets, as well as outperform in a variety of market conditions,” said Satish Dhanasekaran, Keysight’s CEO.

>massive word salad
>delete customer_engagement.exe
So sad.


"Keysight’s New Sampling Oscilloscopes Revolutionize 1.6T Transceiver Optical Testing for AI Data Centers"

<fake AI scope, no screen and only for optical testing>
<stock plummets>

[mawyatt]

We were, like most, surprised by KS (and R&S) decisions recently and thought this very short sighted!! However, these modern instruments are more complex than those of yesteryear and require more handholding and CS for non-professionals and hobbiest.

A recent event (not open for discussion) opened our eyes to how KS is exposed to the general consumer thinking/preference and "Amazon" style of business, which is entirely different than the usual professional instrument procurements, especially of larger corporations. Not being in any of KS senior executive shoes it's hard for us to understand the pressure of maintaining that business posture for continual growth and having to shed products, business units, specific customer bases and support staff to maintain such. This recent event has shown us that the OEM TE business isn't quite as simple and straightforward as we envisioned and sometimes unpopular decisions such as abandoning certain business sectors and support is necessary, only history will show if this decision is/was wise!!

Anyway, like most here we're sad to see KS and R&S move away from the lower ranks, but will be a little less critical of such in the future. At least we have Rigol, GW Instek and Siglent to fill in where KS and R&S move on

Best

[BillyO]

Abandoning support has never proven to be a good decision.  This is what CA Technologies did (formerly Computer Associates) and now look at them, bought out by a Chinese chip maker to milk the long term license agreements and let what was once the 3rd largest independent software company, die a long and agonizing death.

This is not the only case study I can bring up.  I only bring it up as I was a VP there when the support system began to be dismantled.  I was against this and left to retire early.

[floobydust]

Long gone are the business values that Hewlett and Packard, John Fluke etc. had starting and building their test equipment company.
Nowadays- it's the mega-conglomerates who just borrow money and acquire companies. They confuse getting bigger with organic growth. Shareholders are number 1.
Customers- who gives a fuck about them lol, they are so annoying lol.

[m98]

This path really will not work out for them in the long run. Reminds me of the now hundreds of engineering grads at my university that have only learned to work with Microsemi FPGAs and their IDE because Xilinx and Altera were not bothered to sell dev kits to the professor 1-2 decades ago.

[EEVblog]

Tektronix too:
https://www.eevblog.com/forum/testgear/old-tektronix-forum-(httpsforum-tek-com)-has-been-dead

Does anyone know how big the Keysight forum was?
They could have just asked me and I would have figured out a way to port the forum content over to here so they remain a searchable resource 

For what it's worth, I have contacted Keysight to see what can be done.

[coppercone2]

IDK if keysight is making friends with big companies making it harder to make their stuff to work in a serious environment. I actually know its not.

real R&D does not care too much, but quality related R&D and 'rapid response' type R&D does care, where its used for decision making instead of road mapping

It's getting rid of a option (albeit a desperate one) and a growing database.

[bdunham7]

Customers- who gives a fuck about them lol, they are so annoying lol.

I don't mind if I'm not regarded as important to a business like Keysight where I probably actually don't matter much.  What bothers me is when companies don't care about the product itself. "Not caring" about the product means not putting resources into development and support.  Keysight seems to have reversed course and no longer want to promote or support their lower end products--at least for smaller and non-commercial customers that don't also buy expensive things. Perhaps anything less than a $50k sale just isn't worth their time unless it makes a big customer happy. 

 

[coppercone2]

Customers- who gives a fuck about them lol, they are so annoying lol.

I don't mind if I'm not regarded as important to a business like Keysight where I probably actually don't matter much.  What bothers me is when companies don't care about the product itself. "Not caring" about the product means not putting resources into development and support.  Keysight seems to have reversed course and no longer want to promote or support their lower end products--at least for smaller and non-commercial customers that don't also buy expensive things. Perhaps anything less than a $50k sale just isn't worth their time unless it makes a big customer happy.

Bullshit, 50k is not enough, you still get the run around and the defacto keysight communications guy @ > 50k

its annoying enough that people see NI as a viable alternative, you know, when you NEED the software to work for like lab Q procedures, which are usually written in stone, and I fucking hate NI   

the more intelligent might consider GPIB instead, but its a tough sell to say you need to develop GPIB systems. But at least its not NI

I think they wanna be ballers, deal with only million dollar contracts, and have faith that word of mouth results in nothing and they can substitute it with banner ad's and annoying email ad's from their little classes

They are also past trying to make things 'nice' for a sizable customer by doing a little bit of leg work and having a bit of faith (it seems to be that unless they understand the problem completely, i.e. its totally basic, they will assume that you don't know what you want even if you tell them what you want for a feature). My little adventure with trying to explain that we have data but our data is our data and they don't need our data to do what we want them to do just resulted in endless fishing and a basic termination of the request on our part. The fucking pizzeria is more respectful for $5.50. Kept trying to sell us a downgraded feature that does not do what we want because from their understanding its the same thing (aka has a basic ass understanding of the situation and wants to be smarter then you) (and even if we are wrong, satisfies our fucking internal quality requirements)


I think he was trying to get smart so he knows how to sell the feature to other companies (competitors).  Our basic request was just a little too cryptic for MBA to grab and get extra benefit from. Like they don't help you when they say they wanna help you unless they can piggy back that shit for other purposes. Not exactly customer service. more like exploitation

it was literally like "why do you want this number to be processed like this...?" (can you explain how to sell this feature to another customer?) instead of "its easy for us to add this to the calculator for a handsome fee. What the hell do they think R&D is? they prob obly forgot because its been nothing then GUI addons and touch screens for 10 years. People use your equipment to do new shit, they usually don't do shit that you know.

MaYBE THEY should add HP calculators back under keysight so they remember what the machines are for. Like don't ask process questions when your asked for a math specific. Its facilitating R&D with a box. You are not our R&D. You don't have the data to understand it and we don't want to share that data with you because its not even in your sector and maybe go out on a limb, take the fucking fat stack of cash that is being offered and do the request... you have no idea about how the company is, how valid we will even deem the collected data or what ramifications it can have if its wrong... good chance we have a contingency and just want you to do your job.

[EEVblog]

I don't mind if I'm not regarded as important to a business like Keysight where I probably actually don't matter much.  What bothers me is when companies don't care about the product itself. "Not caring" about the product means not putting resources into development and support.  Keysight seems to have reversed course and no longer want to promote or support their lower end products--at least for smaller and non-commercial customers that don't also buy expensive things.

Keeping a forum going takes practically zero effort and expense for a big company like Keysight.
Don't want an employee to spend time to maintain and moderate it? I'm sure a few keen users will be willing to do it for you.
So dumb.

[BillyO]

Keeping a forum going takes practically zero effort and expense for a big company like Keysight.
Don't want an employee to spend time to maintain and moderate it? I'm sure a few keen users will be willing to do it for you.
So dumb.

Absolutely.  All the CA forums were run by user groups with minimal oversight from CA.  We had a single employee out of 15,000 who spent part of his time to that task.  He was let go during the great dismantling.  As were the forums.

[2N3055]

Like I have been saying for few years now. Nobody listens. Just read their company strategy and mission statements for stockholders.

Investor Overview

Keysight Technologies, Inc. is a leading technology company that helps its engineering, enterprise and service provider customers accelerate innovation to connect and secure the world. Keysight’s solutions optimize networks and bring electronic products to market faster and at a lower cost with offerings from design simulation, to prototype validation, to manufacturing test, to optimization in networks and cloud environments. Customers span the worldwide communications ecosystem, aerospace and defense, automotive, energy, semiconductor and general electronics end markets.

The focus is not  instruments at all. At some point their core business shifted to consulting. In order to do that, at this point they still make some instruments that facilitate that. In long term, they will probably stop making some /most of instruments too.

They are going the way of the IBM. Same type of people (or maybe literally the same people) are in charge. Same formula ensures convergence to the same results.

To be honest, they have been in decline ever since these same people took the proud name of HP and gave it to peripheral computer/printer business and gave some nondescript names to instrument and medical divisions that created the empire in the first place. Complete lack of respect for the history of the company meant that people in charge are going to take it in a different direction. Even if it means the death of the legend. If there is money to be made on the corpse, they will happily kill it.. And move on to some other victim.

[Solder_Junkie]

I am a big fan of Analog Devices, they might be a huge company with some 13,000 engineers, but they take the time and trouble to help hobby designers like myself.

This is their "forum", or rather engineer zone: https://ez.analog.com/

SJ

[EEVblog]

I am a big fan of Analog Devices, they might be a huge company with some 13,000 engineers, but they take the time and trouble to help hobby designers like myself.
This is their "forum", or rather engineer zone: https://ez.analog.com/

Great, but yikes, that layout is horrible.

[nctnico]

Tektronix too:
https://www.eevblog.com/forum/testgear/old-tektronix-forum-(httpsforum-tek-com)-has-been-dead

Does anyone know how big the Keysight forum was?

No idea. I never stumbled acros it while searching for answers/info on HPAK equipment. I do know the Tektronix forum had a huge amount of technical know-how posted on it. Sometimes with very intricate details obtained by reverse engineering & research. A lot of this info got duplicated on sites like xdevs and various brand specific fora run by volunteers.

[EEVblog]

Tektronix too:
https://www.eevblog.com/forum/testgear/old-tektronix-forum-(httpsforum-tek-com)-has-been-dead

Does anyone know how big the Keysight forum was?

No idea. I never stumbled acros it while searching for answers on HPAK equipment. I do know the Tektronix forum had a huge amount of technical know-how posted on it. Sometimes with very intricate details obtained by reverse engineering & research. A lot of this info got duplicated on sites like xdevs and various brand specific fora run by volunteers.

Same here.
IMO a forum is an order of manitude less useful if it's not search indexable.
The great thing about the EEVblog forum is the ranking on Google and other search engines.
I've lost count of the number of times I've searched for something only to have this forum pop up as a top result.

[tom66]

Given the relative simultaneity of Tektronix and Keysight doing this, I wonder if this could be related to the UK's Online Safety Act, which imposes Kafkaesque moderation requirements upon any service that is accessible from the UK. 

https://archive.is/QHGqk

It could be the case that they decided compliance with the law is too difficult, both Keysight and Tektronix have assets in the UK that could be at risk of enforcement action.

It's an absurd law, but what more do you expect from a nation who isn't prepared to parent their children and just wants to plonk them in front of a phone/computer and let them get to it.

[coppercone2]

 maybe the 4 days of work a week thing can help them actually raise a family with feedback

Makes me think of "Q Who?" tng the first encounter with the borg... reproduction facilities

[2N3055]

Given the relative simultaneity of Tektronix and Keysight doing this, I wonder if this could be related to the UK's Online Safety Act, which imposes Kafkaesque moderation requirements upon any service that is accessible from the UK. 

https://archive.is/QHGqk

It could be the case that they decided compliance with the law is too difficult, both Keysight and Tektronix have assets in the UK that could be at risk of enforcement action.

It's an absurd law, but what more do you expect from a nation who isn't prepared to parent their children and just wants to plonk them in front of a phone/computer and let them get to it.

It has nothing to do with it.
It is corporate politics. People, forums is not something they care about.

Free support forums are form of free support that benefits someone making and selling equipment.
You make equipment and sell it and good, big vibrant forum is great support and marketing tool that is costing you very little or nothing but you can use it for brand's benefit.

Since Keysight core business is selling solutions and consulting, having free support resources online is directly contradicting company goals: to actually make you pay for all that. They don't want to GIVE you great support for free so you buy more equipment. They want you to outsource T&M part of your process and want to sell you that. While doing that there will be some equipment thrown in a deal but that is not your problem to concern yourself with such technical details.

You could see that in last Electronica fair.  You come up to the booth, and there was some equipment there but as props. You come up to person standing to the oscilloscope, ask the question about it, and they tell you "Sorry I am a person for IoT device testing consulting business. I will try to find someone that might be able to help you." And comes back with some person that asked me to give them my info and they will get back to me. On booth there were 20 something people that were all selling solutions. Standing next to devices, but devices were not what has been marketed here.

They are not selling scopes anymore. They are selling "waveform analysis and visualisation solutions and services".

[coppercone2]

what a load of shit, its an oscilloscope attached to a calculator

I wonder how much it stems from people not understanding load, source, transmission line impedance that they suddenly turned that crap into a 'service'.

[2N3055]

what a load of shit, its an oscilloscope attached to a calculator

I wonder how much it stems from people not understanding load, source, transmission line impedance that they suddenly turned that crap into a 'service'.

It has nothing to do with that.

IBM went from major computer manufacturer (Mainframe, mid range, PC servers and PC workstations) to something completely else.

IBM sells software, offers consulting services, and provides hybrid cloud infrastructure solutions.
The software segment is IBM's biggest source of revenue and profits.
IBM strives to be a leading provider in the hybrid cloud and AI.

IBM operates through four business segments: Software, Consulting, Infrastructure, and Financing.
Software: Bridges IBM's software solutions with its hybrid cloud platform to help clients with their data needs and automate and secure their systems.
Consulting: Transforms businesses and implements digital technology like hybrid cloud architectures.
Infrastructure: Provides hybrid cloud solutions to meet the new requirements related to hybrid multi-cloud and enterprise AI workloads. IBM offers hardware, such as high-performance servers, storage solutions, and cloud infrastructure-as-a-service (IaaS).
Financing: Facilitates IBM clients’ acquisition of hardware, software, and services through its financing solutions.

So IBM is closer to being Microsoft that what IBM was 20 years ago.

Keysight mission statement  looks almost the same as that of IBM.
Same type (or literally same people) of MBA drones  are running the show.

[coppercone2]

I have a feeling its clearly profitable for them because people don't know how to use oscilloscopes and understand the physics of them. If they did it would not be a viable service.

I think that this can happen to any business if enough people don't know whats going on. Like telecom where there is so many wrappers or layers and massive amounts of 'hacked systems' that its not approached from a physics standpoint anymore, more like a 'magic' standpoint. networks seem to fall victim to this fast because they are not specified right (always more users then expected). And there is like people in the way of stuff happening, actively, that need to be dealt with by a 'management authority'  on a near constant basis.

I don't see the reason why this needs to happen to oscilloscopes, at all. It has to be a education fail. They started "glossing" over them in university and this is the result. If people know how to use them, the response to keysights 'offerings' here would be "gtfo, I don't need noob advise, I already learned this in college"


And it also IMO has to do with hidden specs, and fear mongering, so you are scared to make your own decision (simple physics interpretation) because you need someone to back you up with a paid reassurance service. To me that's being non-confident in your abilities. Also means your boss has no idea WTF hes doing. Wonderful indicator. Hit the books, jack

[themadhippy]

I wonder if this could be related to the UK's Online Safety Act

doubtful,they could have blocked access to uk ip addresses as is already done  by some  who dont  want to deal with GDPR

[Simmed]

i am waiting for some public announcement
like
"We know XYZ closed their forum, FYI eevblog is open"
 
maybe just need some publicity ?

[mawyatt]

They are going the way of the IBM. Same type of people (or maybe literally the same people) are in charge. Same formula ensures convergence to the same results.

IBM was not a Computer, or Semiconductor business, but a Software business we were told back in 2005 when they attempted to acquire us. IBM Computers were developed to support IBM Software, and Semiconductors were developed to support IBM Computers. Sure hope KS isn't following this path, as we can all see the result in IBM's demise!

Best

[2N3055]

They are going the way of the IBM. Same type of people (or maybe literally the same people) are in charge. Same formula ensures convergence to the same results.

IBM was not a Computer, or Semiconductor business, but a Software business we were told back in 2005 when they attempted to acquire us. IBM Computers were developed to support IBM Software, and Semiconductors were developed to support IBM Computers. Sure hope KS isn't following this path, as we can all see the result in IBM's demise!

Best

Mike,

unfortunately, I am afraid they are..
Their mission statement is all synergies, consulting, services, solutions, cloud, AI...
Their T&M instrument business is only there to provide internal tools.
They are still selling those tools to external customers. For how long we don't know.

It makes sense for MBAs in charge. How it will impact company long term I don't know.
But if we extrapolate from similar examples, it ain't going to be pretty...

Best,
Siniša

[tom66]

I wonder if this could be related to the UK's Online Safety Act

doubtful,they could have blocked access to uk ip addresses as is already done  by some  who dont  want to deal with GDPR

Blocking UP IP addresses may not be sufficient apparently - if a facility can be accessed by UK citizens via a VPN it may be covered.  This is absolutely nuts, but then when you have bureaucrats writing legislation like this, instead of technical people, this is the result.

[nctnico]

They are going the way of the IBM. Same type of people (or maybe literally the same people) are in charge. Same formula ensures convergence to the same results.

IBM was not a Computer, or Semiconductor business, but a Software business we were told back in 2005 when they attempted to acquire us. IBM Computers were developed to support IBM Software, and Semiconductors were developed to support IBM Computers. Sure hope KS isn't following this path, as we can all see the result in IBM's demise!

I'm not sure whether you can define IBM's path as a demise. They realised they couldn't compete with cheap so they pivotted and aimed at markets where they can add value. The fact IBM is still around and their share prices show a consistent (long term) increase in value means they are doing something right. At least they didn't think they where too big to fail like Kodak or Nokia.

[bdunham7]

I'm not sure whether you can define IBM's path as a demise. They realised they couldn't compete with cheap so they pivotted and aimed at markets where they can add value. The fact IBM is still around and their share prices show a consistent (long term) increase in value means they are doing something right. At least they didn't think they where too big to fail like Kodak or Nokia.

If you look at the long term path of IBM, the foray into the PC business and then back out was just a minor detour.  They have their own robust chip and processor (sans foundry) business and maintain their own OS.  Hardly a demise and it isn't impossible that Keysight might be eyeing a similar path.  After all, even the original HP was primarily a B2B operation and individuals could barely afford their calculators, let alone a spectrum analyzer or stuff like that.  So if they abandon the low end of the market, IMO that really isn't much of an aberration for them. 

[tom66]

They are going the way of the IBM. Same type of people (or maybe literally the same people) are in charge. Same formula ensures convergence to the same results.

IBM was not a Computer, or Semiconductor business, but a Software business we were told back in 2005 when they attempted to acquire us. IBM Computers were developed to support IBM Software, and Semiconductors were developed to support IBM Computers. Sure hope KS isn't following this path, as we can all see the result in IBM's demise!

I'm not sure whether you can define IBM's path as a demise. They realised they couldn't compete with cheap so they pivotted and aimed at markets where they can add value. The fact IBM is still around and their share prices show a consistent (long term) increase in value means they are doing something right. At least they didn't think they where too big to fail like Kodak or Nokia.

Yeah, I know someone who works for them. He doesn't really like them, but they pay quite well and the pension scheme's pretty good too, so he feels a bit 'stuck' there.  But definitely a bureaucratic machine which acts to drain every last drop from its customers.  But isn't that just the pinnacle of capitalism... should we hate the game not the player?

[RoGeorge]

Next HP rebranding (after reading "Investor Overview"):
Hewlett Packard  ->  Agilent  ->  Keysight  ->  Bullshit   

[porter]

The path from HP to Keysight no HP Way. It's interesting to look back at how Wall Street viewed HP in 1999.

"People have been on H-P for a while about not being able to generate rapid enough revenue growth, and it's a huge, diversified company -- do we need all these unrelated pieces?" said Art Russell, a technology analyst with Edward Jones. "And I think by separating away the test and measurement business and the medical stuff, they can focus more clearly on their core strength, and that's the computers and imaging products."

Prior to H-P's announcement, analysts speculated the company would split into three companies. Some say that's still a possibility.
Scott Martin, a principal analyst with GartnerGroup's Dataquest, in San Jose, Calif., said it's possible the company has plans to split even further, but decided to pace itself until the initial division is in working order.
He noted, too, that the current restructuring may "give the companies a little more favorable valuation" since analysts will be better able to crunch the numbers.

"These are two businesses which don't really belong together, and I think it will certainly allow the top level management to focus more," he said, adding the restructuring won't automatically transition the company to compete more effectively. "You won't see H-P go from its current multiple to something like Dell 's (DELL). This is not that big of a deal."
Currently, H-P's price/earnings multiple stands at 25. Dell's is 79.

https://money.cnn.com/1999/03/02/companies/hp_b/

Summary of a speech by David Packard:
https://fs.blog/the-hp-way-david-packard/

[madires]

Observing how Keysight and other vendors are changing their business strategy over the last few years, I think they will follow the inkjet printer idea, just with feature subscriptions instead of enforced genuine ink, i.e. offering T&M with basic functionality and for any additional feature you'll have to get a subscription. Serial decoding for your DSO? That's US$ 50 per month or discounted 350 per year.

[mawyatt]

I'm not sure whether you can define IBM's path as a demise. They realised they couldn't compete with cheap so they pivotted and aimed at markets where they can add value. The fact IBM is still around and their share prices show a consistent (long term) increase in value means they are doing something right. At least they didn't think they where too big to fail like Kodak or Nokia.

Maybe not an IBM demise but certainly a downward trend heading in that direction according to this article, by 2020 IBM Market Capitalization had lost 44% or $95B and IBM Revenue decline of 28% or $30B.

https://platformonomics.com/2020/02/ibms-lost-decade/

"Down and to the right. IBM lost over $95 billion of capitalization, a decline of 44%. "

"Down and to the right. Revenue declined 28%, a staggering sum of nearly $30 billion dollars. "

Sure hope KS doesn't follow this trend, as they and IBM were two companies that we had a lot of respect for way back.

Recall during a meeting at KS Santa Rosa R&D Facility back in ~2010 , CTO Jay Alexander took us for a private tour of the R&D labs and the internal semiconductor fabs. We were extremely impressed by what we saw and experienced (a lot of very smart folks!!) during that meeting and tour, and said, "Are you considering reinventing the old HP of yesteryear", his response was "Exactly!!!". Wonder "what happened" since that meeting, and why

Best

[EEVblog]

Share price pretty flat for 5 years, P/E ratio of 45 is pretty high compared to it's historical average.

I asked Grok if Jim Cramer has recommended it:

Yes, Jim Cramer has recently shared positive sentiments about Keysight Technologies, Inc. (NYSE:KEYS) on his show "Mad Money." As of March 26, 2025, Cramer has been notably bullish on the company. During an episode aired on January 29, 2025, when a caller asked about Keysight, Cramer enthusiastically stated, “Yeah, we want this one. We want this one. This is a company that has solutions. First of all, it's not expensive at all…. Terrific business, niche business. I like it and I think you should own it and I think you should buy it.” He emphasized Keysight’s strong position in the electronic test and measurement industry, highlighting its critical role in sectors like telecommunications and semiconductors, and its competitive edge due to high-quality products and brand loyalty among engineers.

Cramer reiterated his positive outlook on March 19, 2025, during another "Mad Money" episode. When asked about Keysight, he responded, “Keysight just hit anything that’s electronic measurement, I love. I also love Agilent. I think this company’s doing incredibly well and stock is getting hit, being, throw the baby with the bathwater. Good stock.” Here, Cramer suggested that despite recent stock price declines—possibly due to broader market trends or lowered guidance—Keysight remains a fundamentally strong company, implying that the market might be undervaluing it.

Cramer’s comments align with Keysight’s reputation as a leader in electronic design and testing solutions, serving industries like communications, aerospace, and energy. His consistent recommendation to buy the stock reflects his confidence in its business model and growth potential, particularly in areas like 5G and 6G network deployment, despite short-term market challenges. However, it’s worth noting that Cramer’s enthusiasm for Keysight isn’t new; he has expressed similar sentiments in the past, such as in 2021, when he described the company as “red hot” and a stock he really liked. This long-term positivity might suggest a bias toward the stock, so it’s wise to consider other factors like Keysight’s current financials, market conditions, and industry trends before making investment decisions.

Well, there you have it, Keysight is going to tank! 
(look up Inverse Cramer if you don't get this)

[coppercone2]

They are going the way of the IBM. Same type of people (or maybe literally the same people) are in charge. Same formula ensures convergence to the same results.

IBM was not a Computer, or Semiconductor business, but a Software business we were told back in 2005 when they attempted to acquire us. IBM Computers were developed to support IBM Software, and Semiconductors were developed to support IBM Computers. Sure hope KS isn't following this path, as we can all see the result in IBM's demise!

Best

IBM is sooo degraded, so many smart people don't even wanna work for them. Literally every person that was there when it changed will tell like a 'enthusiast' not to work there. Like they suspect that your just gonna get 'shot' by someone on the corporate ladder tract in a heart beat.

[Bud]

Walk into any major company’s data center filled with Mainframes taking space of a football field, then think again if IBM is failing or not.

[EEgang]

this one link can explain literally any reason to hate keysight and is mainly responsible for every "anti consumer" decision that is made in regards to Keysight. https://www.keysight.com/us/en/products/services/keysightcare-service-and-support.html.

As Dave noted, the stock started to dry up because Keysight has hit the "wall" of how much hardware boxes you can realistically sell in the world. After you complete this task, stage 2 begins, where you now have to milk those same customers for even more money or just continue to acquire new companies or in keysights case, both.

[EEVblog]

As Dave noted, the stock started to dry up because Keysight has hit the "wall" of how much hardware boxes you can realistically sell in the world. After you complete this task, stage 2 begins, where you now have to milk those same customers for even more money or just continue to acquire new companies or in keysights case, both.

You can't be a $27BN tech company with a P/E of 45 and just sell test equipment.

[HighVoltage]

this one link can explain literally any reason to hate keysight and is mainly responsible for every "anti consumer" decision that is made in regards to Keysight. https://www.keysight.com/us/en/products/services/keysightcare-service-and-support.html.

Interesting to watch a company changing so fast in the wrong direction

[PA0PBZ]

You should have posted the content of that link, Keysight was fast in removing it, 

Or you remove the dot at the end.

[WS]

Now please go and be discouraged somewhere else.

I forgot to ask your permission. What kind of people, what's in their heads.... 

[EEVblog]

As Dave noted, the stock started to dry up because Keysight has hit the "wall" of how much hardware boxes you can realistically sell in the world. After you complete this task, stage 2 begins, where you now have to milk those same customers for even more money or just continue to acquire new companies or in keysights case, both.

You can't be a $27BN tech company with a P/E of 45 and just sell test equipment.

Keysight got brutalised in the crash yesterday, down 9%.
Not as bad as some others, Microchip was down 16%

[hpw]

It is not only this "Keysight Community Discussion Forums - "Discontinued""

As you know, a private person (as without a VAT) may get a gear by some dealers.

Then comes the questions:

- support if does not work as the documents describes or in other words as bug(s)
- how to get the free promotions as only given from Keysight
- how to get the latest FW

I liked to get, as a non VAT person, some more & detailed information's about the 14 bit DSO HD3 from Germany dealer as this sales & deliver to none VAT person(s).

At first the support of this dealer company pointed to the know IMSAI GUI video. The asked about the noted 32M FFT. Since then radio silence 

In other words all about is  or  or  or 

Hp




-

[shabaz]

It is not only this "Keysight Community Discussion Forums - "Discontinued""

As you know, a private person (as without a VAT) may get a gear by some dealers.

Then comes the questions:

- support if does not work as the documents describes or in other words as bug(s)
- how to get the free promotions as only given from Keysight
- how to get the latest FW

I liked to get, as a non VAT person, some more & detailed information's about the 14 bit DSO HD3 from Germany dealer as this sales & deliver to none VAT person(s).

At first the support of this dealer company pointed to the know IMSAI GUI video. The asked about the noted 32M FFT. Since then radio silence 

In other words all about is  or  or  or 

Hp




-

Realistically, I think the practical answer is to plan your purchase to be in the manner that's required for full manufacturer support, or simply not purchase. I know that's unfortunate but it's practical.

In other words, probably best not to purchase, unless it's for a registered business. Otherwise, you'll forever have the risk of having to be very reliant on the reseller or others (for instance if downloads are ever locked down in future to only business customers).

If you're an individual there is the option of starting your own business but be wary of the overheads which differ from country to country. You'll have at least some sort of initial cost (might not be much but it depends) plus reporting overheads and possibly other ongoing costs/time. Is all that worth it? Depends on how desperately you want that particular instrument.

[hpw]

It is not only this "Keysight Community Discussion Forums - "Discontinued""

As you know, a private person (as without a VAT) may get a gear by some dealers.

Then comes the questions:

- support if does not work as the documents describes or in other words as bug(s)
- how to get the free promotions as only given from Keysight
- how to get the latest FW

I liked to get, as a non VAT person, some more & detailed information's about the 14 bit DSO HD3 from Germany dealer as this sales & deliver to none VAT person(s).

At first the support of this dealer company pointed to the know IMSAI GUI video. The asked about the noted 32M FFT. Since then radio silence 

In other words all about is  or  or  or 

Hp




-

Realistically, I think the practical answer is to plan your purchase to be in the manner that's required for full manufacturer support, or simply not purchase. I know that's unfortunate but it's practical.

In other words, probably best not to purchase, unless it's for a registered business. Otherwise, you'll forever have the risk of having to be very reliant on the reseller or others (for instance if downloads are ever locked down in future to only business customers).

If you're an individual there is the option of starting your own business but be wary of the overheads which differ from country to country. You'll have at least some sort of initial cost (might not be much but it depends) plus reporting overheads and possibly other ongoing costs/time. Is all that worth it? Depends on how desperately you want that particular instrument.

As shibaz: "or simply not purchase"

exactly, as to deal & get the VAT for years has no ROI at all.

Only curious, that such dealers gets the Keysight gear for selling and than the last rabbits gets

IMHO a none serious behavior.

Hp

[TAMU98]

When I saw this post pop up, it sounded just like when they talked about closing the patent office...  “Everything that can be invented has been invented.”  "Everything that needs to be discussed...

[porter]

I think Keysight deserves kudos for surviving the HP/Agilent/Keysight transitions intact so far. If
Keysight’s long-term software-centric solutions strategy  utilizing technology megatrends across multiple end-markets
doesn't pan out, they will be hard-pressed to regain customers and goodwill that they lost.
Goodwill and a bit of affection HP generated over decades. That doesn't matter either, because nobody much remembers except graybeards.

(Is following a megatrend just jumping on a bandwagon?)

Some Keysight news that is apropos:

Acquisition

Keysight views Spirent’s business as highly attractive and aligned with Keysight’s long-term software-centric solutions strategy.
Keysight believes there is strategic synergy between the two businesses, and that the parties’ respective complementary
products will help customers address their complex engineering challenges. Keysight and Spirent are both focused on enabling secular
technology megatrends across multiple end-markets, including communications, aerospace and defense, automotive, and enterprise sectors.
With Spirent’s offerings, Keysight expects to address new serviceable available market opportunities of up to US$1.5 billion.

https://investor.keysight.com/investor-news-and-events/financial-press-releases/press-release-details/2024/Recommended-Cash-Offer-by-Keysight-for-Spirent-Communications-PLC/default.aspx

https://www.spirent.com/

AI all the way.

On March 25th, Keysight Technologies, Inc. (NYSE:KEYS) announced two new oscilloscopes for 1.6T optical transceiver testing that deliver
ultra optical measurement sensitivity and integrated clock recovery up to 120 GBaud. The products target the growing demand for 1.6T transceiver
 optical testing for R&D and manufacturing optical interconnects for data center AI clusters. The new DCA-M sampling oscilloscopes are designed to
match higher transmission rates required by AI and ML.

[MadTux]

IMO only a matter of time, until Rigol, Sigilent..... take over low/mid end market entirely, if you treat your customers like shit.
KS might stay relevant in high end market for a while longer, but pretty certainly they will get crushed with price&volume once the Chinese figure out, how to build really fast scopes and improve a bit on GUI.
Then consulting, but what if all the good gear comes from China then and ChatGPG can answer 99% of the questions and write code fragments, too?

[EEVblog]

IMO only a matter of time, until Rigol, Sigilent..... take over low/mid end market entirely, if you treat your customers like shit.

Rigol and Siglent et.al have already owned to low end market for the last decade. The biggies only make a token effort to compete for the education market.
Keysight's biggest regret is having taught Rigol the game back when Rigol made gear for them.
Not sure if Lecroy care, they seem to be still be happy having Siglent make stuff for them.

[EEgang]

IMO only a matter of time, until Rigol, Sigilent..... take over low/mid end market entirely, if you treat your customers like shit.

Rigol and Siglent et.al have already owned to low end market for the last decade. The biggies only make a token effort to compete for the education market.
Keysight's biggest regret is having taught Rigol the game back when Rigol made gear for them.
Not sure if Lecroy care, they seem to be still be happy having Siglent make stuff for them.

Yep - none of the large OEMs care about "Entry" market outside EDU. The only reason they care about EDU is because they think the engineers will buy their scopes once they go into larger companies. "Mainstream" is the biggest market which is like Tek 4-6 Series, MXO4/5, EXR/MXR. Tek 5/6 Series are likely the most popular scopes at Fortune 500 companies outside of UXRs being used for high speed compliance testing. I don't anticipate Tek losing their market share much; 5/6 series are still the best feature set and easy to use oscilloscopes you can buy thanks to the really good GUI, TEK049, and shit load of features. I also don't anticipate Keysight losing much share, they are the kings of ultra high end scopes and will continue to maintain this lead far into the future.

R&S has been making decent scopes but their SW dev is like 3-5 years behind Tek. Also, they have failed miserably at selling MXO/RTx into Enterprise customers. Not sure what's up, but I think large companies don't really care to have 4 different vendors when they already have 2 solid ones (KS/Tek) and 1 ok one (LeCroy). Not even sure why R&S wasted their time entering this crowded market.

So... scopes market in summary (this will not change for next 10 years):
Entry = Chinese OEMs
Mainstream = Tek
High End = Keysight

[madires]

Rigol and Siglent et.al have already owned to low end market for the last decade. The biggies only make a token effort to compete for the education market.
Keysight's biggest regret is having taught Rigol the game back when Rigol made gear for them.
Not sure if Lecroy care, they seem to be still be happy having Siglent make stuff for them.

I'm not sure if they are unhappy about losing the low-end market. This looks very much like what happened in the car industry. Most car manufacturers focus on SUVs and premium models because of the higher profit per unit. It's a deliberate decision.

[EEVblog]

Rigol and Siglent et.al have already owned to low end market for the last decade. The biggies only make a token effort to compete for the education market.
Keysight's biggest regret is having taught Rigol the game back when Rigol made gear for them.
Not sure if Lecroy care, they seem to be still be happy having Siglent make stuff for them.

I'm not sure if they are unhappy about losing the low-end market.

Not really losing the low end market, but helping create the serious player that Rigol is these days. They now make competitive high end stuff as well.

[madires]

Hard to tell if Keysight enabled Rigol to evolve, just helped to evolve faster, or if their impact is overrated. For example, Huawei started by blatantly copying network elements from western manufacturers and learning from that. Now they are one of the top players.