Products > Test Equipment
Keysight officially lost the plot - don't buy if you're a hobbyist
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Oldtestgear:
I started the thread about keysight refusing to calibrate my 34470A DMM as I had retired. I am still irritated by their attitude but the solution for UK customers is simple & costs £12. Register your own limited company with companies House & then hit Keysight with your company Reistration number. Result? My DMM was calibrated with no great hassle plus they gave me credit ( pro forma only as an individual) PLUS 2% discount if I paid within 14 days.
A company can spend years assessing how to trade & is NOT required to register with HMRC until it actually starts to trade. The old saying "don't get mad, get even" fits perfectly.

FWIW

Phil
Pinkus:

--- Quote from: HighVoltage on December 13, 2021, 10:03:13 am ---
--- Quote from: SHF on December 13, 2021, 08:34:06 am ---Batronix Germany ended the business relationship with Keysight at the end of the year!

--- End quote ---
Why would they do that ?

--- End quote ---
Probably it is the way around: Keysight ended the business with Batronix  :)
TwistedTransistor:

--- Quote from: Oldtestgear on December 13, 2021, 10:20:03 am ---I started the thread about keysight refusing to calibrate my 34470A DMM as I had retired. I am still irritated by their attitude but the solution for UK customers is simple & costs £12. Register your own limited company with companies House & then hit Keysight with your company Reistration number. Result? My DMM was calibrated with no great hassle plus they gave me credit ( pro forma only as an individual) PLUS 2% discount if I paid within 14 days.
A company can spend years assessing how to trade & is NOT required to register with HMRC until it actually starts to trade. The old saying "don't get mad, get even" fits perfectly.

FWIW

Phil

--- End quote ---
Interesting. There are reports above that Keysight have refused to deal with limited companies who are not VAT registered.

You can keep a limited company dormant but the moment it receives income which would probably include transferring in an asset with some residual value, or carries on any "business activity" (whatever that means) then you are meant to register for corporation tax and submit full accounts each year. And of course VAT registration brings a whole extra level of headache as you then need to submit quarterly VAT returns. I recently closed a company as I'd had enough of all that.

Still it's interesting that Keysight still dealt with you even without a VAT number.
mikeselectricstuff:

--- Quote from: TwistedTransistor on December 13, 2021, 10:42:49 am ---
You can keep a limited company dormant but the moment it receives income which would probably include transferring in an asset with some residual value, or carries on any "business activity" (whatever that means) then you are meant to register for corporation tax and submit full accounts each year.

--- End quote ---
But if the Ltd company is solely to provide a number to box-tick Keysight's process, any payments can be made from a personal account/card and not through the company.
JohanH:
Good to know whom to avoid. It's a shame, thinking on all past great HP and Agilent products.
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