Products > Test Equipment
Keysight officially lost the plot - don't buy if you're a hobbyist
Bud:
Liability lawsuits from Bob and Gill the Hobbyists ?
Bud:
What type of buisinesses the EDUX series of Keysight equipment is for? Clearly it is a consumer level product.
Tomorokoshi:
--- Quote from: Bud on December 10, 2021, 04:17:12 pm ---What type of buisinesses the EDUX series of Keysight equipment is for? Clearly it is a consumer level product.
--- End quote ---
I worked at a billion-dollar corporation that wouldn't let me buy a $3000 Keysight oscilloscope.
They bought 4 Rigols instead.
jjoonathan:
If the little companies are willing to extend honest warranties while the big companies are not, I expect the little companies to become big and the big companies to die.
ralphrmartin:
If they already sold you the unit, and it is not too old, take their reply to your local Trading Standards office and ask them to take it up for you.
Keysight may be be worried about liability and consumer law, but they will find that they cannot get away from the fact that in the recent past they have already sold units to consumers, and that they are legally obliged to support those customers - in the UK at least, for a reasonable length of time, not just the warranty period.
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