Products > Test Equipment

Keysight officially lost the plot - don't buy if you're a hobbyist

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5q5r:
I'm taking a slightly different route, inspired by those projects, of having 3d printed a "carrier" that I can put stripboard/veroboard onto, with relays etc - for now, anyway. If I find a good source of latching relays, I may build a proper 20 channel one :-)

xmo:
Keysight is not the only one doing this.  R&S is at least as bad if not worse.

Companies like Siglent and Rigol are continuously expanding their product offerings and encroaching into the big guys territory.  Engineers at companies far and wide recommend new equipment purchases for many reasons.  Eventually, favorable experience at home with equipment from sensible companies will be a big factor.  Some day down the road, Siglent may wind up buying the dying remains of Keysight - or whatever their name is then - they've already been kicked to the curb twice.

Not all companies ignore the value of customer's employees.  Big, bad Microsoft recognizes that having their software in users hands at home makes the same people favor those products at work.

If you work for an organization that site licenses Microsoft products, you may find that you are eligible for HUP - their home use program.

A few years ago I found that I could get the entire office suite for 10 USD. I'm still using it.  The HUP still exists, but has transitioned as their focus has changed to '365'

Jester:
Many many years ago, I had a HP calculator for school. Most of the students had the same calculator. Close to the end of the year many of these calculators developed an intermittent problem with the upper half of the display and someone opened it up and soldered the mechanical connections to the display. Problem solved (so we thought). I could not afford to send my calculator in under warranty because I needed it daily, so I did the same.  A while later the bottom half of the display got the same disease, however soldering was not an option. After exams I sent it in for warranty fully expecting HP would reject my request. Calculator came back repaired under warranty. For decades I was a huge HP fan because of that experience and I shared the story countless times.

After hearing about the newer Keysight power supply transients and now this it is clear that this is now a very different company, I have no plans to purchase Keysight until this changes.

Bud:

--- Quote from: xmo on December 17, 2021, 03:35:32 pm ---Eventually, favorable experience at home with equipment from sensible companies will be a big factor. 

--- End quote ---

I have had nothing but frustration and wasted time with equipment from "sensible companies"


--- Quote ---Some day down the road, Siglent may wind up buying the dying remains of Keysight - or whatever their name is then - they've already been kicked to the curb twice.
--- End quote ---

Keysight stock is doing very well on the stock market and their financial fundamentals are strong. You will have to wait for a while before what you said would happen. And i have not seen Siglent being traded on the stock market beside locally in China.

hpw:
I am just wondering why no any gear satisfaction sheet exists on this forum...

Regarding:

. Purchase
. Value for money
. Bug fixing (quality & time required)
. pre-sales service
. after sales service (forum help..)
. crap after years
. value after years
. up-gradable

more to come  :phew:

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