| Products > Test Equipment |
| Keysight officially lost the plot - don't buy if you're a hobbyist |
| << < (5/118) > >> |
| dave j:
--- Quote from: Bud on December 10, 2021, 04:17:12 pm ---What type of buisinesses the EDUX series of Keysight equipment is for? Clearly it is a consumer level product. --- End quote --- Getting students used to Keysight equipment so when they get jobs in industry they choose Keysight equipment. |
| Bud:
Educational institutions are not businesses. |
| xrunner:
OK I sent a question to their Ebay store just now - http://www.ebaystores.com/keysight --- Quote ---Hello, In your equipment listings it is stated - "For professional and industrial use only" There has been some discussion on electronics forums from users who have bought Keysight equipment for home use, that Keysight does not provide technical support to them because they are not a "business" but a home hobby user. Can you clarify whether this is true or false - that home hobbyist users who buy Keysight equipment (new or used) will not receive technical support? Are there any countries you sell to whose buyers would not receive technical support if they were a home or hobbyist user? Thanks, --- End quote --- |
| graybeard:
This is piss poor marketing by Keysight. I spend ~$1K to $2K a year on my home lab. However my company often purchases $200K to $20M in test equipment at a time for the systems I design and specify. If you piss me off at home, I am likely not going to specify your test equipment where I work if there is a good alternative. In most cases there usually is. |
| Caliaxy:
--- Quote from: Tomorokoshi on December 10, 2021, 04:22:13 pm --- --- Quote from: Bud on December 10, 2021, 04:17:12 pm ---What type of buisinesses the EDUX series of Keysight equipment is for? Clearly it is a consumer level product. --- End quote --- I worked at a billion-dollar corporation that wouldn't let me buy a $3000 Keysight oscilloscope. They bought 4 Rigols instead. --- End quote --- I worked for a billion-dollar corporation where somebody decided to reduce the expenses for the free salad offered at lunch. Shortly after that, people waiting in line holding empty paper plates started estimating how many green leaves they would get if the people ahead of them in line would put less on their plates. Then some of them started sharing their results with their peers (and got other calculations reported back, and some practical advice). Then most of them started showing up for lunch earlier. Then a mass-email advised against this practice. Then some vigilantes stepped forward. The atmosphere was never the same. They must have saved quite a few bucks, though, which might have made somebody in the financial department proud and might have improved a CV ("While working at YYY, cut the expenses with X.XX%"), making it more attractive when applying for a job at the next corporation in need to be fixed. Long story short, that's why I'm not vegan. ;D To bring it to the topic, I also own a Keysight or two. Or even more, if I count my Keysight-branded Rigol as a Keysight (story which might have behind something similar to the salad saga and the small customer support cuts discussed here). |
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