Products > Test Equipment
Keysight officially lost the plot - don't buy if you're a hobbyist
<< < (84/118) > >>
bd139:
I suspect that Agilent kept "The HP way"...
SilverSolder:

I would guess the overlap between home and professional users of TE is significant...    Not taking care of your customers is rarely a recipe for success, either way.
xrunner:

--- Quote from: HalFoster on June 13, 2022, 02:27:23 pm ---

Just a quick note applicable to this thread:

Someone I know through work bought a midrange Keysight DMM for home use and had a problem of some sort crop up. Contacted Keysight and was promptly shut down due to being an individual, not a corporate user. As it happens, the person is the head engineer over a particular multi-million dollar program with which I also do work.  As of today, the only Keysight equipment specified is the 3458A because, well, the 3458A.  The other ~31 million worth of spectrum analyzers and signal generators now goes to other manufacturers. That particular program is also not the only one this person is associated with as well as the fact that at that level many procurement decisions are decided on word-of-mouth recommendations. Wonder who will *not* be recommended.


--- End quote ---

See that's what I can't get here. Why was he "allowed" (gee I need to have permission to buy a DMM  :( ) to buy it at all!  :wtf:

Something is very wrong with this company.
2N3055:

--- Quote from: bd139 on June 13, 2022, 02:46:56 pm ---I suspect that Agilent kept "The HP way"...

--- End quote ---

It is called KLM now:

https://www.keysight.com/zz/en/about/keysight-s-leadership-model.html

https://www.keysight.com/zz/en/assets/7018-06934/brochures/5992-4135.pdf

They are no longer T&M company. They "refocused" to being solution provider and consulting services company.. And market is only big spenders..

When they issue public strategy for customers where "attracting and rewarding shareholders" is on top of their priorities diagram as represented to potential customer, you know something is wrong....

They did exactly same thing as IBM. They pulled out of anything that isn't high ROI.
T&M equipment is just a miniscule part of providing software solutions and testing services. Their core business is not selling T&M equipment to your company's test or R&D dept. anymore. Now you fire test department and have minimum R&D internally and you outsource it to them.  Apparently huge amount of money is not even T&M anymore..
And what you do get from them is rented..

If you read carefully (not even between the lines reading is necessary) you will see that they know very well they will loose all these customers people are mentioning here. And that is the actual intention... That allows them to refocus to where the money is, the buzzwords: IoT, 5G, Aerospace, Defense, and Government contracts..
madires:
Next step: subscription based T&M - device for free, but you need to pay for a monthly subscription (otherwise the device will be automatically locked) >:D
Navigation
Message Index
Next page
Previous page
There was an error while thanking
Thanking...

Go to full version
Powered by SMFPacks Advanced Attachments Uploader Mod