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Keysight officially lost the plot - don't buy if you're a hobbyist

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2N3055:

--- Quote from: river on November 02, 2022, 11:58:57 pm ---Considering all the  Youtube  Influencers that are pushing the Keysight to hobbyist and doing the Giveaways for Keysights, this makes no sense and  is a ding on their Reputation.
How can you trust a company that does this?

Is there anyone around that can talk to Keysight higher ups  because this alone heavily damages their reputation.

--- End quote ---

With all due respect, but to Keysight, entry level market segment (that especially includes hobby users) is not important part of their business strategy. It is clearly stated in their company strategy in a statement to shareholders. In fact, their goal is to "reinvent" themselves to a "provider of T&M services and solutions" from T&M equipment manufacturing and sales company. Entry level instruments are there as a placeholder, because they have to have full catalog. When talking to them few years ago, a 1000 series of scopes was a considered a "throw in gift" if you buy something of real value. I was offered at time that if I buy 3000T at full price I would get a complimentary 1000 scope to go with it. Like when I bought  a SDG6000X AWG from Battronix and they threw in a UNI-T multimeter as a "thank you for your purchase" token.

And there is another elephant in the room.  Fact is that users shouldn't care about Keysight either.
Keysight virtually has no products that are of interest of hobby users. I am not talking about used equipment but new one.  Stuff that is barely within the reach of hobby users have none of advanced features that Keysight is famous for.
There is also no innovation in that segment. There is a lot of innovation at mid/high range but up to 3000 series scopes there is nothing really new in many years. 2000A series is in it original form for 10 years. In meantime, eastern competition made miles of progress, software and hardware.  And it shows.


coppice:

--- Quote from: 2N3055 on November 03, 2022, 10:50:34 am ---With all due respect, but to Keysight, entry level market segment (that especially includes hobby users) is not important part of their business strategy. It is clearly stated in their company strategy in a statement to shareholders.

--- End quote ---
For Keysight the entry level is very important, but not for revenue. Its marketing. Its like cheap Matlab licences for students. Its how they get the students hooked.

alm:

--- Quote from: 2N3055 on November 03, 2022, 10:50:34 am ---And there is another elephant in the room.  Fact is that users shouldn't care about Keysight either.
Keysight virtually has no products that are of interest of hobby users. I am not talking about used equipment but new one.  Stuff that is barely within the reach of hobby users have none of advanced features that Keysight is famous for.

--- End quote ---
There are certainly instruments that are within reach for some hobbyists that provide value. Maybe not the scopes, but how about the E36100 series power supplies with their high current resolution, or the 3446xA multimeters? Both have advanced features and in the case of the DMMs quality (stability) beyond what the B-brands are producing so far.

nctnico:

--- Quote from: alm on November 03, 2022, 02:31:33 pm ---
--- Quote from: 2N3055 on November 03, 2022, 10:50:34 am ---And there is another elephant in the room.  Fact is that users shouldn't care about Keysight either.
Keysight virtually has no products that are of interest of hobby users. I am not talking about used equipment but new one.  Stuff that is barely within the reach of hobby users have none of advanced features that Keysight is famous for.

--- End quote ---
There are certainly instruments that are within reach for some hobbyists that provide value. Maybe not the scopes, but how about the E36100 series power supplies with their high current resolution, or the 3446xA multimeters? Both have advanced features and in the case of the DMMs quality (stability) beyond what the B-brands are producing so far.

--- End quote ---
Agreed! In general it is not like the B-brands are equivalent to the A-brands in any way. After all, you don't get what you don't pay for.

I have an E36113A myself and when I bought it none of the B brands had anything that comes close to it.

coromonadalix:
Myself with Keysight  was Ok with an company account,   just some language barriers to overcome,  had better service in english  loll    i'm native french

Ordered many parts for some meters .... but not for other stuff     or other type of service

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