| Products > Test Equipment |
| Keysight officially lost the plot - don't buy if you're a hobbyist |
| << < (112/118) > >> |
| pdenisowski:
--- Quote from: alm on November 08, 2022, 07:20:26 pm ---If this is anything to go by, it almost seems industry standard to resell competitor trade-ins ;) --- End quote --- Thanks! It seems the industry standard has changed since I started in the industry ... :-DD |
| rsjsouza:
--- Quote from: pdenisowski on November 08, 2022, 06:18:46 pm ---And being an environmentally-conscious company, rest assured that we don't simply throw trade-ins into the dumpster (!) :) --- End quote --- I am very curious: what does happen with equipment that might still be in useful condition? Do you donate competitors' equipment to universities and schools or offload this to a professional recycler as scrap? If the latter, do you track the environmentally-conscious procedures and destination of their recycling process? |
| coppice:
--- Quote from: pdenisowski on November 08, 2022, 06:18:46 pm ---And being an environmentally-conscious company, rest assured that we don't simply throw trade-ins into the dumpster (!) :) --- End quote --- Of course not. You might get caught. These things are done in a covert manner. :) |
| KE5FX:
Paraphrasing Arnie, "Typically the instrument being traded in is terminated." I've never had the heart to take advantage of those offers. |
| Black Phoenix:
--- Quote from: 2N3055 on November 04, 2022, 10:56:31 am --- --- Quote from: Black Phoenix on November 04, 2022, 09:42:37 am --- --- Quote from: AVGresponding on November 04, 2022, 06:33:06 am ---This is not a "balanced" view, but a reductionist, short-termist one. Bill and Ted Dave built the business on the opposite, long-termist approach, of engineering as good a product as possible, and supporting it as well as possible with good documentation and parts/service availability. Supporting the hobbyist with documents (which you have to produce for your corporate customers anyway), parts (which you have to have available to service your corporate customers anyway), and services like repair and calibration (which you need to provide for your corporate customers anyway) leads to good PR and customer loyalty down the line, from student to PO. The point here is that Keysight are trying to both have their cake and eat it; they are still promoting their products through youtube content makers, not to mention the big glossy ad in the header here, but are not interested in supporting the custom that comes their way due to it. And, at least when it comes to handheld DMMs, both joesmith and my own experience indicate that this so called A brand is inferior to other A brands, and inferior to some B and C brands. --- End quote --- Finally someone touch it. It was exactly, almost word by word, what I was thinking on writing. The work is made already for the corporate customers because it is an "added value" and something that corporate expect when they spend their budgets into any equipment. It is easy to also provide it to non corporate customers specially when you still push your equipments in websites as this and selected YouTube celebrities/makers. --- End quote --- You are both quite wrong. Selling and supporting retail customers is so different you need to have what amounts to paralel company to do so. Everything is different, including product. You cannot do it "on the side". It is huge cost if you don't plan to make a good business of it. And they don't. Pushing to private customers is not happening. What we see are remnants of previous strategy that are not aligned yet. It's a huge multinational corporation, it has inertia. Yes you have link to Ebay store. But if you click on it there you can see "no retail customer" warning. For support, they will provide warranty but through point of sales. As far as youtube, go check. Is there any sponsored Keysight Youtube targeted to hobby users from year 2022? There is none. All the videos are old... --- End quote --- Are they? https://youtu.be/wsJONukJlLI First minutes, Keysight advertisement and probably a equipment giveaway... |
| Navigation |
| Message Index |
| Next page |
| Previous page |