I have been fighting to get this work for a while; today I made progress but I'm still stuck. I'm running Windows 10, 64 bit with a Broadcom BCM920702 Bluetooth 4.0 USB adapter.
I made the meter + adapter connect to my iPhone using the iPhone App with no problems but I want to make it work on my PC.
At first I had all kinds of issues trying to make the Broadcom BT adapter work but I think I solved that today using
option 3 at this link to make the BT Support Service Startup type 'automatic'; after this I can connect the U1117A to my PC, see it connect, see the green LED go solid on the U1117A, and even see what COM ports it comes up as on my PC under 'More Bluetooth Options' in the Bluetooth & Other Devices page.
Here's the issue, When I run up the Keysight Handheld Meter Logger Software, it has a yellow triangle icon at the lower right that says 'Bluetooth is Off' and clicking the 'Refresh Instruments List' icon never finds anything, I even tried the manual connection with the COM ports I know are the ones that the BT is connected to but these too fail. I tried other baud rates and I tried running in Windows 7 & 8 compatibility modes, always the same.
Any ideas?