Products > Test Equipment

Keysight's new 34465A (6.5 digit) and 34470A (7.5 digit) bench multimeters

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Tom45:
So when my 34465A arrived I saw this label on the box:



So if it hadn't been sold before May 1st would they have pulled it from the shelf and tossed it into a dumpster? Donated it to homeless people?

Tom

andtfoot:

--- Quote from: Tom45 on March 14, 2015, 01:19:02 am ---So if it hadn't been sold before May 1st would they have pulled it from the shelf and tossed it into a dumpster? Donated it to homeless people?

--- End quote ---
Or maybe recalibrate it.

LaurentR:

--- Quote from: Tom45 on March 14, 2015, 01:19:02 am ---So if it hadn't been sold before May 1st would they have pulled it from the shelf and tossed it into a dumpster? Donated it to homeless people?

Tom

--- End quote ---

Congrats on the purchase.

I think it has to do with Warranty and Calibration.
When I registered my 34461A, they gave me a warranty expiration 42 (36+6) months from _manufacturing date_. They didn't use (or even ask for) the sale date. So to guarantee their standard 36 month warranty, they have to sell the unit within 6 months of manufacturing. I assume it also helps making sure that units still have a fair amount (I guess that's >= 6 months) left on the 1yr calibration.

I had another experience buying a Keysight HH DMM that we later found out had been sitting on a shelf for 4 years. When I tried to register it, Keysight marked it as out of warranty. Had to return it to the dealer and they got me a fresh one directly from Keysight. I assume dealers are required to sell fresh inventory or return it for refreshing (e.g. recalibration).

I don't know if this 42 month policy is official but that seems to be how it works in practice. It's certainly easier to deal with than trying to track the sale date.

Tom45:
Thanks for the explanations. The issue of calibration and warranty intervals hadn't occurred to me but now with your explanations it makes perfect sense.

The sticker not only ensures that old stock doesn't doesn't get sold to the end user, but it also helps the distributor keep fresh stock by knowing to ship the oldest units first.

EEVblog:
I've added photos of the front panel.

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