| Products > Test Equipment |
| Keysight's new 34465A (6.5 digit) and 34470A (7.5 digit) bench multimeters |
| << < (57/145) > >> |
| mike_kawasaki:
--- Quote from: HighVoltage on April 29, 2015, 03:30:23 pm ---I just received the order confirmation for the 3446DIGU user installable option. There was no explanation, why this option comes in two versions. Delivery time is estimated 4 to 5 weeks! Actual delivery time might be faster. --- End quote --- I'm not working within that division, but can give you perspective that it is common to have two ordering options -- installed or as a separate line item. This is really a factor of the supply chain set up and managing through distributors. Know it isn't optimal, but a reality of managing different supply chain and delivery processes -- there's a different workflow depending on if ordered with instrument or as after-sale option. However, agree we can make this more clear. I'll give the message to the Product Marketing Engineer and see if we can improve the documentation/website. Mike Kawasaki (Keysight) b.t.w. Just love reading these long discussion strings. Glad to know there are lots of people with passion regarding electronics and/or test equipment. Sometimes I feel like I'm unusual that find these topics interesting, when nobody understands what I do for a living... but the EEVblog community does!! 8) |
| Coliban:
--- Quote from: mike_kawasaki ---... b.t.w. Just love reading these long discussion strings. Glad to know there are lots of people with passion regarding electronics and/or test equipment. Sometimes I feel like I'm unusual that find these topics interesting, when nobody understands what I do for a living... but the EEVblog community does!! 8) --- End quote --- Yes, i used about 10% of the knowledge, we acquired at the studies (in electronics) in the past and now nearly nothing, so i like to have at least in my private sphere some devices and as a hobby, some exercises from my time at university... (even if i either don“t work very much with them :-\ ) |
| HKJ:
--- Quote from: HighVoltage on April 29, 2015, 03:30:23 pm ---I just received the order confirmation for the 3446DIGU user installable option. There was no explanation, why this option comes in two versions. Delivery time is estimated 4 to 5 weeks! Actual delivery time might be faster. --- End quote --- Was it not supposed to be a software option with just a keycode, why does it take weeks? Is Keysight not ready with the software yet and need a new software upgrade before a keycode will work? |
| HighVoltage:
--- Quote from: mike_kawasaki on April 29, 2015, 07:31:17 pm --- --- Quote from: HighVoltage on April 29, 2015, 03:30:23 pm ---I just received the order confirmation for the 3446DIGU user installable option. There was no explanation, why this option comes in two versions. Delivery time is estimated 4 to 5 weeks! Actual delivery time might be faster. --- End quote --- I'm not working within that division, but can give you perspective that it is common to have two ordering options -- installed or as a separate line item. This is really a factor of the supply chain set up and managing through distributors. Know it isn't optimal, but a reality of managing different supply chain and delivery processes -- there's a different workflow depending on if ordered with instrument or as after-sale option. However, agree we can make this more clear. I'll give the message to the Product Marketing Engineer and see if we can improve the documentation/website. Mike Kawasaki (Keysight) b.t.w. Just love reading these long discussion strings. Glad to know there are lots of people with passion regarding electronics and/or test equipment. Sometimes I feel like I'm unusual that find these topics interesting, when nobody understands what I do for a living... but the EEVblog community does!! 8) --- End quote --- Mike, It would be beneficial for the end user and Keysight distributors if this would be streamlined. The German keysight distributor needed 2 days to find out the details of this option. The MEM option for my 34470A was delivered within 24h by email. Good to have someone from Keysight reading our comments. Thanks! |
| HighVoltage:
--- Quote from: HKJ on April 29, 2015, 08:25:13 pm ---Was it not supposed to be a software option with just a keycode, why does it take weeks? Is Keysight not ready with the software yet and need a new software upgrade before a keycode will work? --- End quote --- Yes, it is allegedly a software code. But for some reasons it is listed as "hardware" for the distributor and it has the ridicules 4-5 weeks delivery time attached. Time will tell, may be I am getting the code and certificate by email soon. I will let you know, when I get it. |
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